Bob's Orange
Has brain escape barriers
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Posts: 29232
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« Reply #45 on: Tuesday, November 2, 2021, 11:16:29 » |
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Club have just tweeted;
'We are aware our phone lines have not been up to the required standard so far this season.
However, they are now currently down which we are aware of and we are currently working to get these back up and working.
We apologise for any inconvenience caused.'
I wonder if it's worth introducing or training staff (and I am aware there are people who would rather speak to someone on a phone) that can communicate to people using a pop-up chat facility? This would save fans having to pay to make phone calls and hopefully get people's queries cleared up much quicker.
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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
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TownEnder
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Posts: 96
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« Reply #46 on: Tuesday, November 2, 2021, 11:50:43 » |
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Are you sure you've logged in? (Image left of Basket should be white)
I've tried without being logged in and it states no seats available, tried again logged in and fine
Are you a Season Ticket Holder? If not then you can't buy til Thursday
Yes, Season ticket holder, Still Comes up as 'log in not found' tried absolutely everything - even phoning the club which is a waste of time. Hopefully will get a reply to my email but not holding my breath.  |
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Lash_sumthin
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Posts: 466
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« Reply #47 on: Tuesday, November 2, 2021, 11:57:11 » |
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Also getting the NO SEATS AVAILABLE MATCHING YOUR CRITERIA even though I'm logged in
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Private Fraser
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Posts: 1601
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« Reply #48 on: Tuesday, November 2, 2021, 12:05:12 » |
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Why can't I buy a Crawley ticket yet?
I was in the Club Shop this morning picking up my Crewe ticket and buying one for Newport. There was a chap next to me wanting to buy a ticket for the Crawley game. The woman serving him said that the tickets haven't been released for sale yet because a decision has yet to be made about whether the game will be postponed due to International call-ups. She said she would phone the chap when a decision had been made. |
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REDBUCK
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« Reply #49 on: Tuesday, November 2, 2021, 12:30:21 » |
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Anyone still having issues - I can select an area but no cost is shown so i can't select price and pay.
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stfcjack
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Posts: 508
The Swindon lot don't seem to respect you
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« Reply #50 on: Tuesday, November 2, 2021, 12:34:01 » |
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Thanks for all the advice given in here, I’m holding on for the moment to get the tickets behind the goal
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REDBUCK
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« Reply #51 on: Tuesday, November 2, 2021, 12:40:24 » |
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Anyone still having issues - I can select an area but no cost is shown so i can't select price and pay.
All done now, a couple of times refreshing the ticket screen and all the appropriate options appeared. The Web site needs someone to revamp it a bit. |
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horlock07
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Posts: 18861
Lives in Northern Bastard Outpost
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« Reply #52 on: Tuesday, November 2, 2021, 12:44:12 » |
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All done now, a couple of times refreshing the ticket screen and all the appropriate options appeared.
The Web site needs someone to revamp it a bit.
Like much with the club, the legacy of having the sum total of fuck all spent on it for many years! |
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Batch
Not a Batch
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Posts: 56815
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« Reply #53 on: Tuesday, November 2, 2021, 12:48:15 » |
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surely that's Ticketmasters job
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TownEnder
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Posts: 96
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« Reply #54 on: Tuesday, November 2, 2021, 13:33:34 » |
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surely that's Ticketmasters job
Good Point, They take enough out of it. |
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Wobbly Bob
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Posts: 4389
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« Reply #55 on: Tuesday, November 2, 2021, 14:24:40 » |
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Just bagged a cheap seat. Hope it stays dry.
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My mind it ain't so open
That anything could crawl right in
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stfcjack
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Posts: 508
The Swindon lot don't seem to respect you
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« Reply #56 on: Tuesday, November 2, 2021, 15:41:19 » |
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5 tickets secured behind the goal. A good old beery away day  |
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TheDukeOfBanbury
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Posts: 4151
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« Reply #57 on: Tuesday, November 2, 2021, 17:08:35 » |
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5 tickets secured behind the goal. A good old beery away day Nice one Mate after the challenge this Morning. Will sell out very quickly this one. Sorted out my covid passport today. Not travelled abroad for a while  |
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Pericardinho
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Posts: 1184
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« Reply #58 on: Tuesday, November 2, 2021, 19:03:44 » |
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Can anybody help? I'm a ST holder but it's saying I'm not eligible to buy a ticket online. Have they sold out or is it a problem with my account? bit worried I'm going to miss out.
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Jimmy Quinn
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Posts: 15886
The future is orange
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« Reply #59 on: Tuesday, November 2, 2021, 19:05:51 » |
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Have you logged into your account
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