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Author Topic: The great Swindon Town Ticket Rip Off  (Read 6240 times)
THE FLASH

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« on: Saturday, March 10, 2012, 21:08:51 »

We are doing well....looks as if we are going up....a manager with passion who we love and believe in and a Wembley final.

However......something today fucked me off and i want to see what you cunts think about it....right or wrong i reckon i will feel better after i have a little rant.

Walked into the ticket office to renew my ST and was stood in the queue when something caught my attention.

A4 printed piece of paper above the counters...

Season Ticket Admin charges:

Credit Cards £5
Debit Cards £2:50
Cash: Free

I didnt happen to have the odd £350 on me so gave it a miss...

How the fuck can the club justify charging us £5 to use a credit card.....and £2:50 for a debit card which costs them a few pence....fuck off.  Once again the loyal fan is kicked in the bollocks and squeezed for a couple more quid.....IMO a disgrace.

If i go to Tescos i don't get asked how im going to pay at the tills!

It was bad enough getting ripped off by the ticket agency for Wembley tickets when the club stated it couldn't cope (although the huge club of Chesterfield seemed to manage it).  £36 tickets averaging over £39 a pop was order of the day BUT this is what you expect when ordering any kind of tickets from Websites and Phonelines, I just didn't expect it from the clubs box office on a match day.

We have been shelling out cash left right and centre for trips to JPT games and Wembley tickets and transport to these games. Plus the season ticket price has gone up (another argument but i accepted the increase myself).

I spoke to Mr Watkins at half time who said they have always charged for using cards.

1. Just because its always been done doesn't make it right.
2. Im pretty sure the charges were not so high.

Please put me right on this.

Mr Watkins suggested that if they didn't charge then they would have to put the charge on to the total ticket price.  I urged him to do this and he seemed surprised.

It seems the club have decided to cash in on the feel good factor and milk us for all we are worth.
Looks like they have forgotten the total abortion of last years fuck up season.

I will now probably get the cash and pay but i will be sending a letter to the club stating my feelings.

What do you fuckers think......comment and abuse welcome!
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Nemo
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« Reply #1 on: Saturday, March 10, 2012, 21:11:15 »

Because they get charged that.

Credit Card companies charge a certain % of the transaction.

It would be better in the ticket fee though, always annoying to get those kinds of fees. On a slightly similar note, any Chip Shop that doesn't consider Ketchup part of the price for Chips should be banned.
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leefer

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« Reply #2 on: Saturday, March 10, 2012, 21:14:09 »

Flash i take your points and i for one get a bit miffed on certain things..the ticket fiasco for Wembley was not good.........HOWEVER  there is plenty of time to renew so just draw the cash out and it will cost nought.
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Jamiesfuturewife
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« Reply #3 on: Saturday, March 10, 2012, 21:15:25 »

I might start charging you extra for squash - a fee to be served by me! Smiley
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Batch
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« Reply #4 on: Saturday, March 10, 2012, 21:16:14 »

How many other businesses charge for debit card use? Can't think of one except the juniper store at the end of the road unless you spend £8.

If debit card transactions really do cost the vendor 2.50 Morrison's have been making a loss on my lunch
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THE FLASH

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« Reply #5 on: Saturday, March 10, 2012, 21:20:35 »

I might start charging you extra for squash - a fee to be served by me! Smiley

you still have to buy a t shirt.....time waster.
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Jamiesfuturewife
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« Reply #6 on: Saturday, March 10, 2012, 21:21:54 »

I'm not in this week but when are you getting your Wembley ones? Can you bring some in? Lots of CLC crew going to wembers
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DRS

« Reply #7 on: Saturday, March 10, 2012, 21:24:44 »

How much do you charge Jfw
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Jamiesfuturewife
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« Reply #8 on: Saturday, March 10, 2012, 21:25:59 »

Are you being rude??   Girl Giggle
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Bob's Orange
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« Reply #9 on: Saturday, March 10, 2012, 21:29:17 »

I'd say that if you were willing to pay £350 by credit or debit card then an extra £2.50 or £5 is hardly the end of the world.
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Barry Scott

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« Reply #10 on: Saturday, March 10, 2012, 21:29:41 »

How many other businesses charge for debit card use? Can't think of one except the juniper store at the end of the road unless you spend £8.

If debit card transactions really do cost the vendor 2.50 Morrison's have been making a loss on my lunch


Debit card charges are often negligible, normally around 30p, so £2.50 seems high. However, most merchant facilities charge a sliding scale from 4%-2.5% for cc processing depending on the monthly total transactions.

I suspect they've normalised them so as to not charge £8.75+ for cc and zero (give or take - it's only 30p) for debit cards.
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THE FLASH

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« Reply #11 on: Saturday, March 10, 2012, 21:37:46 »

I'd say that if you were willing to pay £350 by credit or debit card then an extra £2.50 or £5 is hardly the end of the world.

so why charge it?

that argument cuts both ways Bobs....
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jonny72

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« Reply #12 on: Saturday, March 10, 2012, 21:39:15 »

An increasing number of businesses do this, but the charges seldom reflect their actual cost.

Obviously a lot depends on the deal they've worked out with their bank but some rough estimates;

- credit card payments will cost them 2%
- debit card payments will cost them 25p
- cash payments will cost them 0.4%

I reckon they'll be lower than Barry's figures as it's an established business and mainly in person payments, with a very low risk of chargebacks and coverage if there are any. And yes, if you're a business then banks charge you for paying in cash which raises the anomaly that it actually costs them more if you buy a season ticket with cash than debit card yet they don't charge you for the cash payment.

It's basically just another income stream for them, most business just factor the payment handling costs in to their prices.
« Last Edit: Saturday, March 10, 2012, 21:41:33 by jonny72 » Logged
RJack

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« Reply #13 on: Saturday, March 10, 2012, 21:42:20 »

so why charge it?

that argument cuts both ways Bobs....

The charge is passed on to the club by the credit debit / card when the transaction is made so they have no choice but to charge it back to us.  Just another disgraceful bit of profiteering by Credit Card companies & banks
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DV
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« Reply #14 on: Saturday, March 10, 2012, 21:44:12 »

I dont ever remember being charged an extra fee for using my debit card.
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