Trust email....
Season ticket installments: important
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If you paid for your season ticket by credit/debit card, please be aware that the ticket office have started to take payment for the second installment (£120) this week. This has come as a surprise for most, and a shock to some of those who have already had the payment taken as most fans were not expecting the second payment to be taken until it was due at the end of September. We have checked with the club and they have advised that the ticket office are starting to take the second installments as they need to manually process all 5000+ second payments and so need to start now to be complete by the end of September. However, they are aware that in some cases, especially for fans who paid by debit card, this may cause issues if they were not expecting the payment to be taken until the end of next month. Here is what you need to do:
1) If you paid for your season ticket by credit/debit card and do NOT wish to have payment taken until the end of next month, get in touch with the ticket office ASAP and let them know. We are advised that where fans request it, they will not push through payment requests if fans advise them this would cause them difficulties
2) If a 2nd payment has already been taken and this has caused you difficulty or is likely to do so, again please contact the ticket office. We understand refunds are being made to fans who have been put in difficulty by the 2nd payment being taken unexpectedly.
3) As the process is being done manually, this will not have affected all those who paid by debit/credit card as yet. If you are unsure whether your 2nd installment payment has been taken, and this may cause you difficulties please check your account.
The telephone number for the ticket office is 0871 223 2300, or you can send emails to
brianp@swindontownfc.co.ukWe have been told the club will do their best NOT to take early payments when processing applications made with a debit card, but that they cannot guarantee to get every debit card application - so if you do believe this is likely to affect you, you should contact the ticket office via the details above. We understand a full statement will be on the club website tomorrow (Wed) morning.
See how the other half live (at football)
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On a brighter note, season ticket holders are invited to sample the newly refurbished posh suites prior to the Colchester game on Saturday, free of charge. The "Members Suite" (VIP area) will be open to the first 70 season ticket holders to book a free place from 1-2.45 pm, when you then take your usual seat with the rest of us hoi polloi. Depending on your usual matchday garb you may need to dress up a bit - dress code is smart casual (no jeans or trainers) but there's a free buffet (insert your own prawn sandwich comments here), which is always worth putting a shirt on for. It's first come, first served so if this grabs your fancy, further details (including how to book) are on the club website here:
http://www.swindontownfc.premiumtv.co.uk/page/Hospitality/0,,10341~1370417,00.htmlPodcast
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The next issue of our popular series of podcasts will be on the podcasts section of the Trust website tomorrow (Wed) morning - please check
http://www.truststfc.co.uk/podcasts.php from around 10 am. This is the first part of a chat with Maurice Malpas, recorded shortly before the pre-season tour of Austria (fortunately, the topics covered are, as always, timeless) and I think most fans will be interested to hear perhaps a slightly more revealing insight into the manager's approach to the game than the usual 2-minute soundbite or post-match quote would allow. For example, hands up who knew Maurice has a degree in electrical engineering? Well, there you are then - if nothing else, we at least know we've got someone qualified on hand to save us from matches being abandoned due to floodlight failure. Other topics covered in this first part include:
+MM's early career in football
+Scotland's last part-time international
+Scouting for players
+Players' wages and attitudes to the game
+Coaching and management
Part two will be on the website shortly.