Questions for the Advisory Board

[theakston2k]

I’m not sure it’s nefarious, I just get the sense the behind the scenes operation is a mess

Price increase in and of itself isn’t the issue (annoying, but a fact of life)

The way it’s been implemented is amateurish. Don’t publish ticket prices and then increase them again before you’ve even sold any!

To be honest I get the same impression, it’s incompetence more than anything at the moment. The online store is a case in point, offline at the moment and seems to be offline more than online this summer, it’s not a great sign they can’t even make that work. Similar story with the digital season tickets. As I just said to Batch on Twitter, if the DRS speakers aren’t fixed I’m going to lose my shit.

[Batch]

I’m not sure it’s nefarious, I just get the sense the behind the scenes operation is a mess

Exactly that.

The online club shop is down https://www.stfcdirect.com/landing.php
It seems hard work to get hold of anyone with query regarding season ticket print quality (not based on a large sample!)
Are the phones better yet? Do you get a recorded message when they aren't manned?

It could be holidays are playing a part in some of this. Got to get them in before season start for some.

[Dr Pierre Chang]

An avoidable PR disaster…sneaking details of the increase in at the bottom of that article is not ‘open and transparent’ in my view.

[Hyabb17]

It's also the wording which I don't take too - almost like the fans need to pay for everything, last time I check we're not fan owned.

[Batch]

"The ticketing review suggests that the Club should look at increasing Town End tickets to £23, Over 65 to £20, Students to £20, U18 to £10 and U11 to £5"

The published prices are <price> (diff from march, diff AB proposed)

Adult 21 (-2, +1)
65/Student 18 (+2, -2)
U18 8 (+1, -2)
U11 3 (+1, -2)
U21 Scrapped

[horlock07]

I’m not sure it’s nefarious, I just get the sense the behind the scenes operation is a mess

Price increase in and of itself isn’t the issue (annoying, but a fact of life)

The way it’s been implemented is amateurish. Don’t publish ticket prices and then increase them again before you’ve even sold any!

So gone up £2 roughly 8.5% so club could argue lower than inflation.

Again its the age old argument from football fans that tickets go up £2 disgusting, next breath why won't the board sanction £10's k's of new cash on players.  

[Batch]

So gone up £2 roughly 8.5% so club could argue lower than inflation.

Again its the age old argument from football fans that tickets go up £2 disgusting, next breath why won't the board sanction £10's k's of new cash on players. 

You've missed Dave's point totally.

[horlock07]

You've missed Dave's point totally.

No I didn't, I just quoted that post as it made sense and built upon the point being made.

[Outletred]

Where is the 40% increase in budget because we ain’t seen much evidence of it yet all we have signed is kids

[Batch]

Where is the 40% increase in budget because we ain’t seen much evidence of it yet all we have signed is kids

This one looks more pricey.

[Shrivvy Road]

Where is the 40% increase in budget because we ain’t seen much evidence of it yet all we have signed is kids

Whilst you make a valid point there's 7 weeks left

[Bob's Orange]

After a fans 'backlash' it looks like the club have made a u-turn on the decision to remove the U21 pricing option for next season. Not sure at what price mind but that's positive that they have listened to feedback from fans.

Edit - £14 side stands, £12 Town End.

[theakston2k]

After a fans 'backlash' it looks like the club have made a u-turn on the decision to remove the U21 pricing option for next season. Not sure at what price mind but that's positive that they have listened to feedback from fans.

Edit - £14 side stands, £12 Town End.

Fans on Twitter doing what the Trust now seems incapable of. Good stuff and sensible decisions by the Club.

[Bob's Orange]

Fans on Twitter doing what the Trust now seems incapable of. Good stuff and sensible decisions by the Club.

To be fair the club have taken a bit of a kicking recently, some of it warranted, some possibly not. I think now with what looks on paper some good squad building as well as taking fans criticisms on board and making the relevant changes I hope it gets a bit more credit going forward. The last couple of weeks have been pretty toxic at times and last season's goodwill was in danger of going down Thomas Crapper Avenue.

[Bogus Dave]

It wouldn’t surprise me if they just forgot about that banding