Peter Venkman
Past glories motivate us when times are bleak.
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Posts: 64664
Perfection is not attainable
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« Reply #11055 on: Tuesday, January 29, 2013, 11:06:44 » |
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Paying £10 to scan.co.uk for next day delivery only to get an email 24 hours afterwards saying that because of "excessive demand in the warehouse" they canot deliver for 2 to 3 days, fucking wankers, I want a refund of my postage as well as costs but customer service fobs me off...I will never use them again.
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From the station at Colchester
To the cells of Warrington
From the services at Leicester
To the slums of Northampton
We travel over England
And one day Europe too
Cos we all follow the Swindon
We're the famous Town End crew.
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Batch
Not a Batch
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Posts: 57759
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« Reply #11056 on: Tuesday, January 29, 2013, 11:27:19 » |
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Getting saver delivery on an item from domu.co.uk. item not arrived which even given the snow is not a bit slow. Rang up to check all is ell, put down* to missing postcode on delivery address, yet on double checking their website later you can't check out without entering a postcode.
* I say put down to, more "why didn't you contact us earlier", "it'll be because you didn't enter a postcode"...."yeah yeah found it now on the system, that's what it is, its coming back to us because of the incorrect address"..."yeah I've sorted it now...".
Its clearly marked with company name, FULL address, town an county, plus they have my phone number. Got the feeling it was a fob off anyway - tell him something that makes it not our fault and make him go away.
Sorry for the inconvenience of buying something from you. -
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Peter Venkman
Past glories motivate us when times are bleak.
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Posts: 64664
Perfection is not attainable
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« Reply #11057 on: Tuesday, January 29, 2013, 11:28:39 » |
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I feel your pain Batch.
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From the station at Colchester
To the cells of Warrington
From the services at Leicester
To the slums of Northampton
We travel over England
And one day Europe too
Cos we all follow the Swindon
We're the famous Town End crew.
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pumbaa
Ha, no cunt in my title anymore. Oh.....
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Posts: 6351
Fartmeister
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« Reply #11058 on: Tuesday, January 29, 2013, 11:29:03 » |
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Paying £10 to scan.co.uk for next day delivery only to get an email 24 hours afterwards saying that because of "excessive demand in the warehouse" they canot deliver for 2 to 3 days, fucking wankers, I want a refund of my postage as well as costs but customer service fobs me off...I will never use them again.
Threaten them with Sale of Goods Act (you've esstenially paid for a service that they've been unable to provide) and the the Small Claims Court. Normally (but not always) works. |
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Peter Venkman
Past glories motivate us when times are bleak.
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Posts: 64664
Perfection is not attainable
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« Reply #11059 on: Tuesday, January 29, 2013, 11:30:19 » |
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Threaten them with Sale of Goods Act (you've esstenially paid for a service that they've been unable to provide) and the the Small Claims Court. Normally (but not always) works.
Worth a go mate I have run off another slightly snotty email to customer services and await a reply. It wasn't a massive order but was over £600 so not a little one either. |
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« Last Edit: Tuesday, January 29, 2013, 11:32:05 by Peter Venkman »
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From the station at Colchester
To the cells of Warrington
From the services at Leicester
To the slums of Northampton
We travel over England
And one day Europe too
Cos we all follow the Swindon
We're the famous Town End crew.
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pumbaa
Ha, no cunt in my title anymore. Oh.....
Offline
Posts: 6351
Fartmeister
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« Reply #11060 on: Tuesday, January 29, 2013, 11:33:28 » |
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Worth a go mate I have run off another slightly snotty email to customer services and await a reply.
It wasn't a massive order but was over £600 so not a little one either.
Counts as a massive order in my book!!!!!!!!!!!!!!!! And anyway, this should be the least of your worries given your missus post on FB this morning. All sorted now? |
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Peter Venkman
Past glories motivate us when times are bleak.
Offline
Posts: 64664
Perfection is not attainable
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« Reply #11061 on: Tuesday, January 29, 2013, 11:40:53 » |
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Counts as a massive order in my book!!!!!!!!!!!!!!!!
And anyway, this should be the least of your worries given your missus post on FB this morning. All sorted now?
Yes thanks mate nothing serious just a bit uncomfortable,  |
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From the station at Colchester
To the cells of Warrington
From the services at Leicester
To the slums of Northampton
We travel over England
And one day Europe too
Cos we all follow the Swindon
We're the famous Town End crew.
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nochee
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« Reply #11062 on: Tuesday, January 29, 2013, 12:00:06 » |
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My wife
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Peter Venkman
Past glories motivate us when times are bleak.
Offline
Posts: 64664
Perfection is not attainable
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« Reply #11063 on: Tuesday, January 29, 2013, 12:07:03 » |
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Another reply...looks like I will have to threaten then to get my postage costs back, wankers. Regarding your email,
Apologies for the delay to your order.
I can confirm that your order has now been completed, and is awaiting collection from us via DPD.
Once your order has been despatched, delivery should be made next working day by DPD. Further delivery information will follow in your "Stage 4 of 4" automated email.
Please check your emails for further confirmations and we thank you for your patience in the meantime.
I apologise that Scan could not meet your requested delivery date on this occasion.
Regards,
Adamb Last time I will ever use them, I have ordered 4 times with them and every time it has been delayed or arrived faulty. |
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From the station at Colchester
To the cells of Warrington
From the services at Leicester
To the slums of Northampton
We travel over England
And one day Europe too
Cos we all follow the Swindon
We're the famous Town End crew.
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Dozno9
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« Reply #11064 on: Tuesday, January 29, 2013, 13:13:31 » |
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Barry Scott
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Posts: 9134
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« Reply #11065 on: Tuesday, January 29, 2013, 13:19:08 » |
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That's superb. New depths being reached. |
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Flashheart
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« Reply #11066 on: Tuesday, January 29, 2013, 13:21:15 » |
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what is the world coming to?
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Arriba
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Posts: 21305
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« Reply #11067 on: Tuesday, January 29, 2013, 13:27:22 » |
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Another reply...looks like I will have to threaten then to get my postage costs back, wankers.
Last time I will ever use them, I have ordered 4 times with them and every time it has been delayed or arrived faulty.
Royal mail gets knocked,but things like your problem will be the norm if it gets privatized. The private delivery firms seem to be useless and expensive. The worst you get from the postal service is having to fetch a parcel now and then. |
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« Last Edit: Tuesday, January 29, 2013, 13:33:18 by arriba »
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LucienSanchez
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Posts: 5193
Is this hospital called St. Croc of Shit?!
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« Reply #11068 on: Tuesday, January 29, 2013, 13:29:44 » |
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Talking of fetching a parcel from Royal Mail, the collection point at Hawksworth annoys me. Serving the entire town centre and Old Town, yet there are only 2 parking spaces and never has enough staff on.
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We made a promise we swore we'd always remember... no retreat, baby, no surrender
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Arriba
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Posts: 21305
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« Reply #11069 on: Tuesday, January 29, 2013, 13:36:19 » |
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Talking of fetching a parcel from Royal Mail, the collection point at Hawksworth annoys me. Serving the entire town centre and Old Town, yet there are only 2 parking spaces and never has enough staff on.
Enforced cutbacks, not the fault of the people working there. Its being prepared for sale by the government. Remember the days when there were 2 main post offices in town and twice daily deliveries. Like the Tories destruction of public services etc,The Royal mail is getting taken backwards too. |
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