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Author Topic: Any Excel 2007 Experts?  (Read 1560 times)
Nomoreheroes
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« on: Wednesday, February 17, 2010, 21:16:24 »

Mrs NMH has created several spreadsheet in Excel 2007. She has emailed them to a friend, who has linked them to a webpage. When colleagues try to download from the website they have complained that the spreadsheets are corrupt. If my wife saves a copy in Excel 97-2003 format and emails it to them, they can read them correctly.

I suspect that some of the people trying to download the files don't have Office 2007 and haven't downloaded the conversion software, but there are a couple that swear that they have Excel 2007. Do you know what these people might be doing wrong, or what my wife might have done wrong? Or do you know whether there are any bugs with downloading Excel 2007 files sing either IE or Firefox?

NMH
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Sippo
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« Reply #1 on: Wednesday, February 17, 2010, 21:19:34 »

More than likely they have 2003, and you are e-mailing a 2007 document. They need this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

2007 is fine with excel/word etc. It sounds as if they don't have 2007 because they can open the 2003 document fine.
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Nomoreheroes
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« Reply #2 on: Wednesday, February 17, 2010, 21:40:43 »

Thats what I was thinking, but, as I said, there are a couple of people who swear blind that they have 2007. That being the case, I wondered whether there were any known bugs that had work arounds?
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Sippo
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« Reply #3 on: Wednesday, February 17, 2010, 21:41:56 »

Not that I know of, unless any error messages appear when they try to open the document in question?
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Nomoreheroes
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« Reply #4 on: Wednesday, February 17, 2010, 21:50:01 »

No, they just say that it opens and looks like 'gobble-de-gook' ! Not very informative I know.
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Sippo
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« Reply #5 on: Wednesday, February 17, 2010, 21:52:14 »

Its obviously a incompatibality issue then.
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jonny72

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« Reply #6 on: Wednesday, February 17, 2010, 22:03:11 »

Email an Excel 2007 version to one of the people that swears blind they've got Excel 2007. If they can open it ok then its not an incompatibility issue and something is going wrong with the upload / download.

Though to be honest, most people will stick with 2003 versions still to avoid these kind of issues.
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Simon Pieman
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« Reply #7 on: Wednesday, February 17, 2010, 22:04:37 »

Thats what I was thinking, but, as I said, there are a couple of people who swear blind that they have 2007. That being the case, I wondered whether there were any known bugs that had work arounds?

The work around appears to be saving it in an earlier version format Wink
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Nomoreheroes
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« Reply #8 on: Wednesday, February 17, 2010, 22:15:48 »

@Sippo: Thanks
@johnny72: She sent both versions in email to one of the people. They said 'it worked' but I dont know if thats just because they used the older version
@Si Pie: Now there's a university education working hard for you!   Doh  Grin The reason I asked about work arounds was because when she saves in the older version it gives a warning saying that some functions/formulae would be compromised.
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Spy

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« Reply #9 on: Thursday, February 18, 2010, 16:23:57 »

I hate excel. It's such a buggy, shit program.
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Barry Scott

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« Reply #10 on: Thursday, February 18, 2010, 16:53:42 »

I suspect it's nothing to do with Excel. If they're downloading and it's corrupt it sounds like the person who uploaded them used the wrong transfer type. They'll need to be uploaded as Binary and not Ascii, unless it is a csv, which is of course perfectly compatible as Ascii. At least that is my suspicion anyway! Smiley
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