Nomoreheroes
The Moral Majority
 Online
Posts: 15728
|
 |
« on: Wednesday, February 17, 2010, 21:16:24 » |
|
Mrs NMH has created several spreadsheet in Excel 2007. She has emailed them to a friend, who has linked them to a webpage. When colleagues try to download from the website they have complained that the spreadsheets are corrupt. If my wife saves a copy in Excel 97-2003 format and emails it to them, they can read them correctly.
I suspect that some of the people trying to download the files don't have Office 2007 and haven't downloaded the conversion software, but there are a couple that swear that they have Excel 2007. Do you know what these people might be doing wrong, or what my wife might have done wrong? Or do you know whether there are any bugs with downloading Excel 2007 files sing either IE or Firefox?
NMH
|
|
|
|
|
Logged
|
You're my incurable malady. I miss the pleasure of your company.
|
|
|
|
|
Nomoreheroes
The Moral Majority
Online
Posts: 15728
|
|
« Reply #2 on: Wednesday, February 17, 2010, 21:40:43 » |
|
Thats what I was thinking, but, as I said, there are a couple of people who swear blind that they have 2007. That being the case, I wondered whether there were any known bugs that had work arounds?
|
|
|
|
|
Logged
|
You're my incurable malady. I miss the pleasure of your company.
|
|
|
Sippo
Living in the 80s
 Offline
Posts: 15614
I ain't gettin on no plane fool
|
|
« Reply #3 on: Wednesday, February 17, 2010, 21:41:56 » |
|
Not that I know of, unless any error messages appear when they try to open the document in question?
|
|
|
|
|
Logged
|
If my calculations are correct, when this baby hits 88 miles per hour, you're gonna see some serious shit...
|
|
|
Nomoreheroes
The Moral Majority
Online
Posts: 15728
|
|
« Reply #4 on: Wednesday, February 17, 2010, 21:50:01 » |
|
No, they just say that it opens and looks like 'gobble-de-gook' ! Not very informative I know.
|
|
|
|
|
Logged
|
You're my incurable malady. I miss the pleasure of your company.
|
|
|
Sippo
Living in the 80s
Offline
Posts: 15614
I ain't gettin on no plane fool
|
|
« Reply #5 on: Wednesday, February 17, 2010, 21:52:14 » |
|
Its obviously a incompatibality issue then.
|
|
|
|
|
Logged
|
If my calculations are correct, when this baby hits 88 miles per hour, you're gonna see some serious shit...
|
|
|
jonny72
Offline
Posts: 5554
|
|
« Reply #6 on: Wednesday, February 17, 2010, 22:03:11 » |
|
Email an Excel 2007 version to one of the people that swears blind they've got Excel 2007. If they can open it ok then its not an incompatibility issue and something is going wrong with the upload / download.
Though to be honest, most people will stick with 2003 versions still to avoid these kind of issues.
|
|
|
|
|
Logged
|
|
|
|
Simon Pieman
Original Wanker
Online
Posts: 36334
|
|
« Reply #7 on: Wednesday, February 17, 2010, 22:04:37 » |
|
Thats what I was thinking, but, as I said, there are a couple of people who swear blind that they have 2007. That being the case, I wondered whether there were any known bugs that had work arounds?
The work around appears to be saving it in an earlier version format  |
|
|
|
|
Logged
|
|
|
|
Nomoreheroes
The Moral Majority
Online
Posts: 15728
|
|
« Reply #8 on: Wednesday, February 17, 2010, 22:15:48 » |
|
@Sippo: Thanks @johnny72: She sent both versions in email to one of the people. They said 'it worked' but I dont know if thats just because they used the older version @Si Pie: Now there's a university education working hard for you!   The reason I asked about work arounds was because when she saves in the older version it gives a warning saying that some functions/formulae would be compromised. |
|
|
|
|
Logged
|
You're my incurable malady. I miss the pleasure of your company.
|
|
|
Spy
Offline
Posts: 2483
|
|
« Reply #9 on: Thursday, February 18, 2010, 16:23:57 » |
|
I hate excel. It's such a buggy, shit program.
|
|
|
|
|
Logged
|
|
|
|
Barry Scott
Offline
Posts: 9134
|
|
« Reply #10 on: Thursday, February 18, 2010, 16:53:42 » |
|
I suspect it's nothing to do with Excel. If they're downloading and it's corrupt it sounds like the person who uploaded them used the wrong transfer type. They'll need to be uploaded as Binary and not Ascii, unless it is a csv, which is of course perfectly compatible as Ascii. At least that is my suspicion anyway!  |
|
|
|
|
Logged
|
|
|
|
|
