Poll
Question: Are you renewing?  (Voting closed: Sunday, May 4, 2025, 11:56:31)
Yes - 27 (36%)
No - 3 (4%)
Haven't decided - 6 (8%)
Yes, but I didn't have one last year - 0 (0%)
Not an ST holder and still won't buy one - 39 (52%)
Total Voters: 74

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Author Topic: Poll: Season Ticket renewal 2025/26  (Read 4531 times)
No Longer Posh Red
Not Posh any more!

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« Reply #15 on: Thursday, May 15, 2025, 14:08:27 »

Hi, trying to renew my ST online, but the website is only offering me the option to buy via V12 Finance. No card option. I've tried clearing cookies etc. but it doesn't change.
Anyone else had this problem? I can't get to the Ticket office and can't find a phone number apart from Ticketmaster..

I was told that the only option online was the v12 finance
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cheltred69

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« Reply #16 on: Thursday, May 15, 2025, 16:06:32 »

Can't you only pay by card in the office? That used to be the case. For phone number try Tel: 0330 002 1879 , option 1.

I don't know the opening hours post season though. Was:
   Tuesday, Thursday and Friday: 10am - 4pm
   Monday, Wednesday, Sunday and Bank Holiday: Closed

You can ask Audry and just do the opposite of when he thinks its open Smiley


https://www.swindontownfc.co.uk/news/2025/march/27/early-bird--2025-26-season-ticket-details-confirmed/

I called that number and renewed by phone. Answered quickly and completed transaction by card efficiently.
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RobertT

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« Reply #17 on: Thursday, May 15, 2025, 17:23:26 »

In an age where market stalls can manage to take contactless, the fact we cannot take card payments online is surely part of a sitcom?  We seem really quite bad at doing anything to make it easy to make money.
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Bob's Orange
Has brain escape barriers

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« Reply #18 on: Thursday, May 15, 2025, 17:44:08 »

In an age where market stalls can manage to take contactless, the fact we cannot take card payments online is surely part of a sitcom?  We seem really quite bad at doing anything to make it easy to make money.

Isn't it something to do with our diabolical credit rating? (Which was Power's fault) think that's the clubs take on it.
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Batch
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« Reply #19 on: Thursday, May 15, 2025, 17:45:11 »

In an age where market stalls can manage to take contactless, the fact we cannot take card payments online is surely part of a sitcom?  We seem really quite bad at doing anything to make it easy to make money.
It's to do with our credit rating iirc. For some reason it costs more iirc.
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RobertT

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« Reply #20 on: Thursday, May 15, 2025, 17:59:52 »

I call semi bollocks.  Don't get me wrong, a business looking likely to fail may struggle to get a Merchant to process the card payments, but the fact we are able to process in person would suggest it is much more likely a cost decision.  Online processing is more expensive (Higher exposure to fraud)!  I imagine the fees for a shittily run business are higher as well.
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Hitchinred

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« Reply #21 on: Thursday, May 15, 2025, 18:00:39 »

For the last couple of seasons I’ve just paid by bank transfer to the account in the renewal email
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ReadingRed

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« Reply #22 on: Sunday, May 18, 2025, 13:28:59 »

Sorted, thanks to Batch.
You'd expect for a web page headed Season Tickets to contain directions on how to renew said Season Tickets though, wouldn't you? Such basic stuff.
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Berniman
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« Reply #23 on: Sunday, May 18, 2025, 14:04:02 »

Isn't it something to do with our diabolical credit rating? (Which was Power's fault) think that's the clubs take on it.

I think it's easy for the club to use the credit rating due to Power excuse but, come on..  Power has been gone for nearly 5 years now, sooner or later as the current owner you need to be accountable for the current state of the club, which includes our current credit rating.  You can't continue to do the Labour/Tory - Democrat/Republican thing of all of the good stuff being us and all of the bad stuff being them - it just gets tiresome
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“Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth.” ― Marcus Aurelius

When somebody shouts STOP! I never know if it's in the name of love, if it's HAMMER TIME, or if I should collaborate and listen...
Frigby Daser

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« Reply #24 on: Sunday, May 18, 2025, 16:35:20 »

In an age where market stalls can manage to take contactless, the fact we cannot take card payments online is surely part of a sitcom?  We seem really quite bad at doing anything to make it easy to make money.

Could this be linked to how we could only accept payment for shirts at the school fete type pop up table on the last day of the season, and not at the tills? ie, First Direct insisting that payment is direct to them rather than from the club?

I actually managed to ask James Watts this as I left the shop. He said it was so that people were served quicker and also responded to say “it’s great to see so much stock in the shop though, isn’t it.” This isn’t a joke, and I thought he was taking the piss. There was also no queue at the tills at the time and I’ve not been able to get the shorts for my son’s third shirt since the day the shirt came out. The irony that they’ll stick extra staff in the shop but not the turnstiles was also not lost on me….!
« Last Edit: Sunday, May 18, 2025, 16:38:06 by Frigby Daser » Logged
tans
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« Reply #25 on: Sunday, May 18, 2025, 21:05:16 »

Fucking hell
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Ƭ̵̬̊: The Artist Formerly Known as CWIG
TOLD YOU SO

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« Reply #26 on: Monday, May 19, 2025, 11:28:45 »


I actually managed to ask James Watts this as I left the shop. He said it was so that people were served quicker and also responded to say “it’s great to see so much stock in the shop though, isn’t it.” This isn’t a joke, and I thought he was taking the piss. There was also no queue at the tills at the time and I’ve not been able to get the shorts for my son’s third shirt since the day the shirt came out. The irony that they’ll stick extra staff in the shop but not the turnstiles was also not lost on me….!

 
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