Complaining

[Kinky Tom]

I'm not great at complaining when in restaurants - I always think that the replacement food will be seasoned with a rub round the staff urinal before being served. I'm more happy with being a keyboard complainer. 

Same opinion when it comes to food, I vote with my feet by not going there again, plenty more to choose from.

Again, please do complain, most of us want to do things the right way.  If I get a food complaint I take it to the kitchen and watch as they make it again (I am management so not often running a section myself so can find the time to do this if I want to ensure you get what you expected in the first place).  Always speak to management, if your waiter/waitress checks back and all is not well tell them and say you'd like to speak to management, the waiting staff can then continue make sure other customers in their section are well imbibed and being served as they also expect.  Managers are usually able to shift attention to wherever it is needed most at any given moment.

Nothing bad is going to happen to your food, we all go out to eat ourselves and while we're maybe a little more lenient we expect to be treated right when on the other end so will understand if you have legitimate complaints.

I take an enormous pride in the product and service I and my team deliver and I know some don't so I can well sympathise that sometimes service isn't what it should be.

[Combe Down]

Unfortunately the professional complainers make the staff suspicious even when there is a genuine gripe. People deliberately complain about accommodation e.g. hotel rooms to get upgraded because the punters know they have the upper hand. But it is to the detriment of us 'honest' people who very occasionally have a genuine issue but we get lumped in with chancers; shame on them. That's why I don't complain (often).

[Skinny Pete]

Tom you're right of course and trust me i will and do so. However, sometimes you do not talways get the chamce to see if your "premium" drink is being dispensed into another drinking receptical.

There was a fella complaining about his Peroni getting served in a bog standard glass in the Legends last season.

Was it you?

[LucienSanchez]

Never understood the Peroni popularity, it's tasteless, overpriced, and generally seen in the hands of wankers (a proportion of which are my mates)

[Sippo]

My Dominoes Pizza was burnt, and on a very thin base this week. Did I complain. Nope. Why? Cos I was hungry.

[4D]

It's all coming back to me now, it's as though I was there yesterday.

They now have something called fast track, whereby you order and pay online. You then pop to the fast track counter and state your code to pick up your goods. It would have been great for me, except when I arrived the staff member looked a bit confused to start with. No worries,  all explained and processed. Then, the wait. After five minutes I asked where it was. More confusion, the bod out the back had forgotten / gone on a break etc. Another five minutes passed and it finally arrived. I did ask why it was called fast track when for me it probably would have been quicker to queue and pay. I did suggest the name slow track, but nothing more was said and I left the shop with my purchase in hand.

[Red and Proud]

There was a fella complaining about his Peroni getting served in a bog standard glass in the Legends last season.

Was it you?

I remember that post. I thought he had a point as i'm the same and not alone in that instamce.

The Woodlands Edge by me charge top prices for Stella, Heineken and San Mig. If you get served in some bog standard glasses it does alter the flavour and gassiness of the drink. In fact i had a Heineken recently and they poured into a Carlsberg glass because they had no Heineken glasses in this instance they found the Carlsberg glasses had the same effect as the genuine Heineken ones, i did not ask for it they offered after finding out themselves. No other non Heineken galsses did this though so there is some scienece behind it. My missus even got served a glass of wine in a tumbler because they had no wine glasses not to long ago FFS. Lets be fair, as i pointed out, serving a drink in the appropriate glass is just a bog standard expectation and the prices charged can be eye watering. If anyone is prepared to put up with shit service and shoddy products that's what you'll get and fine by me, but you shouldn't expect everyone else to adhere to that doctrine.

On the flip side last year in Florida we had dinner in Wolfgang Pucs in downtown Disney, suposedly and "upscale" eatery. I ordered a starter and the wife and nipper just a main. All the mains came out when i was half way through my starter. My God, the fuss they made was embaressing even for me. They took my mains away apologising profusely. When mine came back after i was ready they scratched it off the bill ($30), offered us any drinks we wanted and free deserts!!!

[Skinny Pete]

The only thing I don't like drinking out of is a pint mug. Can't believe bars still use them.

[4D]

Are you a slow eater? 

[Red and Proud]

The only thing I don't like drinking out of is a pint mug. Can't believe bars still use them.

There you go you toff. You'll be getting all gentrified if you carry on. I remember you only got those Dalek type pint mugs in the Brunel Rooms, harder to glass someone i suppose....

[Red and Proud]

Are you a slow eater? 

No fuck off they were out like a flash trust me. That's a flash not The Flash.

[Skinny Pete]

There you go you toff. You'll be getting all gentrified if you carry on. I remember you only got those Dalek type pint. Ugs in the Brunel Rooms, harder to glass someone i suppose....

I remember years ago we played Kettering away in the FA Cup. We were in a social club of some sort when a load of Northampton fans stormed in. One of those pint mugs got chucked, luckily missed everyone, and ended up embedded in a dart board.

[Jamiesfuturewife]

I would like to add I frequently tell companies when people have given me good customer service too!

[Mother Brown]

I remember years ago we played Kettering away in the FA Cup. We were in a social club of some sort when a load of Northampton fans stormed in. One of those pint mugs got chucked, luckily missed everyone, and ended up embedded in a dart board.

Sounds like a load of old cobblers.

[Combe Down]

I remember years ago we played Kettering away in the FA Cup. We were in a social club of some sort when a load of Northampton fans stormed in. One of those pint mugs got chucked, luckily missed everyone, and ended up embedded in a dart board.

The social club next to the ground? I had just parked up  outside there when a pool ball came flying out of the window. Did you throw it?   Close game mind.