My first email and reply:
Hi Mike,
Thank you for your email.
We have raised the issue to the relevant team and its being investigated.
Please accept our apologies for any inconvenience caused to you.
Best regards
Althia
Customer Services
From:
Sent: Saturday, August 24, 2013 8:41 PM
To: customerservices
Subject: FLi STFC player site: Access issues
site
player.swindontownfc.co.uk
to
customerservices@performgroup.comfrom
subject
FLi STFC player site: Access issues
message
As a supporter of Swindon Town FC I am extremely disappointed with the STFCPlayer service provided by yourselves. Myself and many other subscribers have suffered breaks in commentary almost every week for as long as I can remember. Now, today just after half time in the match between STFC and Gillingham the Swindon commentary has completely died. The Gillingham commentary remains, albeit as only crowd noise. Please tell me what you are going to do to bring this service to a standard fit for the purpose that we have paid for.
other params: