ticket problem - have i been fucked over?

[Panda Paws]

no they havent, calm down mate you will have a heart attack

Well considering out-of-towners can't book online despite being in the database - I stand by my comments.

[Gnasher]

I think I prefer the old school way of getting your Wembley tickets, 1993 style.

You got up early, arrived at the County Ground at 7am to find the queue winding round the block.  You waited for 3 or 4 hours, plenty of banter with the other fans...and walked away beaming with the tickets in your hand.  There were even photographers on hand from the Adver taking pictures of excited fans brandishing their tickets.

I think we've lost something some how.  20th century 1-0 21st century.

I agree Ardiles, queueing for tickets was part of the Wembley experience.

[Matchworn Shirts]

This is fucking bullshit.

The Ticket Zone website is claiming I've already made a booking which is pretty surprising considering I have a unique surname, live in Brighton and have never been on the website before.

Both ticket zone telephone numbers are constantly engaged, as is the STFC box office.
 

That is what is frustrating for me also

[Arriba]

i've had a peep at the online booking.if you keep entering your name and postcode you will eventually get through to the tickets.ignore the faults that keep coming up.just go back and re-enter your details

[RedOx]

no they havent, calm down mate you will have a heart attack

ah fuck it. if it when swimmingly then it would be boring. bit of pressure and angst does us all good.

I'm mellow now as I know I will get a tciket but just had my eye on one area and prcie in particular.

bring it on!

[matty]

There are some strange things going on.  I've already booked tickets on my season tickets so couldn't get in to see how they were selling.  But if I change my name to Jones or Smith and use the same postcode - I can log in!  There's only about 40 houses in my street so unless there is a Jones and a Smith on the database in my street something is fucked up!

[RedOx]

There are some strange things going on.  I've already booked tickets on my season tickets so couldn't get in to see how they were selling.  But if I change my name to Jones or Smith and use the same postcode - I can log in!  There's only about 40 houses in my street so unless there is a Jones and a Smith on the database in my street something is fucked up!

quality!!!!

[swindont]

Been trying for an hour and a half on my house phone and mobile!

No luck

[Arriba]

There are some strange things going on.  I've already booked tickets on my season tickets so couldn't get in to see how they were selling.  But if I change my name to Jones or Smith and use the same postcode - I can log in!  There's only about 40 houses in my street so unless there is a Jones and a Smith on the database in my street something is fucked up!

obviously your name and postcode is on their system.they wont have every persons name and address.
not fucked up at all.

[Panda Paws]

Okay - I've FINALLY got tickets.

All I can say it keep trying. To be fair, once you get through they are really good at finding seats you want.

I'm going for a strong drink to calm my nerves.

[Spy]

I was also really impressed at the service of the lady I talked to at ticket zone, she was really friendly and helpful.

[NW6Red]

Okay - I've FINALLY got tickets.

All I can say it keep trying. To be fair, once you get through they are really good at finding seats you want.

I'm going for a strong drink to calm my nerves.

Nice one. Did you get through on the 0844 875 8755 number? Been trying for nearly two hours now...

[pauld]

It seems that their online booking application is basically a bit pants - overall it has the feel of having been written by an intern on his summer holidays from college (not least because they're using ColdFusion - WTF?). And at the moment (inevitably) they haven't got enough phone lines to cope with everyone trying all at once to get through. That will smooth out over the course of the day, and once you do get through by phone it seems quite an efficient and well-run service. But they clearly shouldn't be trying to sell over the web without seriously reviewing their website - maybe if they're going to handle these kinds of large events in future they should look at a tried and tested off-the-shelf system rather than a "Look what I did for my college project, Mum" in-house gash-up.

[Panda Paws]

Nice one. Did you get through on the 0844 875 8755 number? Been trying for nearly two hours now...

Yes mate - took an hour and a half of constant redialling but it's a short wait when you finally hit the jackpot and get through.

Total nightmare for those left trying... Obviously the rush now is to get the good seats hence the panic. Thankfully the ones I got are good so am happy.

But this could and should have been soooooo much easier.

[Ardiles]

Okay - I've FINALLY got tickets.

Well done.  I'll bet your doctor is as relieved as you are!