According to the Guardian/Telegraph, one of the American directors of Liverpool, Tom Hicks Jr, has demonstrated the perils of responding to emails from your "customers" while perhaps a little "tired and emotional"
The supporter alleges that Hicks Jr, son of the co-owner Tom Hicks, called him an "idiot" and then, in a separate email, told him: "Blow me fuck face. Go to hell. I'm sick of you."
http://www.telegraph.co.uk/sport/football/leagues/premierleague/liverpool/6958326/Liverpool-director-Tom-Hicks-Jnr-sends-fan-abusive-email.htmlhttp://www.guardian.co.uk/football/2010/jan/10/liverpool-tom-hick-jr-emails