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Author Topic: returns  (Read 2181 times)
juddie

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« on: Tuesday, April 7, 2009, 10:34:01 »

i bought a pair of shades from debenhams last Friday right. There was a slight mark on them, so he knocked 10% off but said I couldn;t return them. Howqever, this morning one of the arms just fell off! You think I can change them?
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Bogus Dave
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« Reply #1 on: Tuesday, April 7, 2009, 10:40:03 »

Not if he's said you can't return them
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Things get better but they never get good
suttonred

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« Reply #2 on: Tuesday, April 7, 2009, 10:43:15 »

Super glue them to your nose, and you wont notice the missing arm.
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Mexicano Rojo

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« Reply #3 on: Tuesday, April 7, 2009, 10:50:58 »

jack duckworth like tape juddie , its all the rage.
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flammableBen

« Reply #4 on: Tuesday, April 7, 2009, 11:00:48 »

Reparo!
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Fred Elliot
I REST MY FUCKING CASE

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« Reply #5 on: Tuesday, April 7, 2009, 11:01:39 »

YOUR STATUTORY RIGHTS ARE NOT AFFECTED MATE
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Fred Elliot
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« Reply #6 on: Tuesday, April 7, 2009, 11:02:19 »

Reparo!

occulus reparo !!!


get it right Ben


That spell will never work
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flammableBen

« Reply #7 on: Tuesday, April 7, 2009, 11:04:40 »

haha cheers fred. I thought there was a special one for glasses but couldn't be arsed to check.
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Colin Todd

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« Reply #8 on: Tuesday, April 7, 2009, 12:06:18 »

rape him
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Batch
Not a Batch

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« Reply #9 on: Tuesday, April 7, 2009, 13:10:05 »

Rantat them mentioning things like Sales of Goods Act, Watchdog, writing to your MP/Which? (sunglasses edition) and getting Trading standards on it.

They'll simply fold like a deck of cards. Mwhahahaha.
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juddie

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« Reply #10 on: Tuesday, April 7, 2009, 13:39:34 »

so pissed off. normally I only buy cheap shades cos I always lose them, but the one time I drop a little bit of coin and the fuckers break!
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Simon Pieman
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« Reply #11 on: Tuesday, April 7, 2009, 13:48:01 »

If you get to the shop with your receipt asap, you will be able to get a refund. The longer you leave it the more unlikely you'll get a refund or be entitled to one.

The retailer sold the shades on the basis there was a mark on them, which you accepted, but you have not accepted the fact that they were faulty and the arm has fallen off.

If they offer a swap take it if you want but you don't have to. You also don't have to accept a credit note. If you want a refund and they refuse to give one, ask to speak to the manager but don't get shitty. Chances are the staff member has not been properly taught about statutory rights and getting shitty won't help. If the manager doesn't budge ask for a number for someone at Head Office. Chances are they won't want to deal with the shit they'll get into and give you the refund.

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suttonred

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« Reply #12 on: Tuesday, April 7, 2009, 13:48:36 »

Ditto, the one time i spent more than a tenner on a pair (£75) they lasted 5 minutes before ending up at the bottom of a Klong in Bangkok, the £10 pair from Boots now 3 years old.
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juddie

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« Reply #13 on: Tuesday, April 7, 2009, 13:56:15 »

he he. I once bought some fake Raybans in Turkey, I think I was about 18. Literally fell to pieces the moment they went on my head!

My fake tag Heur watch fell off on a dancefloor too.
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Simon Pieman
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« Reply #14 on: Tuesday, April 7, 2009, 14:03:47 »

Well it doesn't really matter if you get a swap or your money back.
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