Season Ticket Meeting 09/10

[swindonbob]

So.............did anyone go to the meeting last night?!

[Rich Pullen]

They've made confidentially agreements

[pauld]

Don't think many went - I got a ticket late Monday when I picked up my Leeds tickets, on the off-chance I'd be able to make it (I couldn't in the end), but that was number 21 so unless they had a late rush Tues/Wed, looks like it might have been pretty sparsely attended anyway.

[Bob's Orange]

Why didn't you go to a west country uni?

Because he probably didn't fancy doing a course in farming, basket weaving or cheese making.

[Don Rogers Shop]

No matter what league we are in they seriously need to look at what udders and bradford did. We would sell double what we did this year imo

[STFC_Gazza]

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Summary of Season Ticket Forum
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Attendees :

Jeremy Wray
Nick Watkins
Joanna Scott
Brian Powell
-.and another 20 people !!!


JW chaired the meeting, thanking everyone for turning up, saying that the meeting had been called to get some ideas in regards to forthcoming season tickets prices.

It was said that some fans didn't like the two part season ticket as it seemed to encourage some to not pay for the second half, and that the ticket office had to do a lot more admin because of it. JW said, even though we did not make the 6k target, at the end of the day ST holders went from 3.2k to 5.4k, a significant increase, and yes some people did not buy the second instalment, but that is the risk you take. Northampton Town have nicked our 'Go To Town' literature for their forthcoming ST prices. The offer didn't all go to plan, but they've learnt things, which hopefully they'll put right this year. The offers done by Huddersfield and Bradford, are not sustainable, due to the fact you have very little cash flow throughout the rest of the season.



Q - JW and board were thanked for all their hard work over the last year, and who would have thought that the club board would actually ask the supporters for ideas in the first place? Had the board thought of doing a 3-year, 5-year of 10-year season ticket?
A -JW said they hadn't, but he liked the idea, and will go away and work some numbers and certainly look into it

Q - The club need to improve their public relations.
A - JW said that despite improvements being made over the last year, the club will definitely look into trying to improve.

Q - Could the club give bigger discounts to long term ST holders?
A -JW said that the database when they took over wasn't fit for purpose. They now have 5,400 ST holders details on their new database, and they could certainly look into this. JW mentioned a book of vouchers which covered, say 10 matches, could be a possibility, due to fans not being able to make midweek games due to work commitments, and they just trade a voucher for a ticket.

Q - Town End atmosphere. Due to the current ST offer a number of former TownEnders have moved, and it has affected the atmosphere. If they run a similar ST offer, could they either make the Town End slightly cheaper, or a freebie, like a new Town shirt with their season ticket.
A - JW said that it was noticeable at the start of the season, that was the case, but last Saturday the atmosphere in the TE was a lot better, but they will certainly look into it.

Q - Could the wing prices be cheaper?
A - JW said whilst the crowds were 7-8k, the answer is no, as people will pay for wing seats and move over to more expensive central seats. If we were getting 14-15k weekly, then maybe a possibility.

Q - The future of the club is the kids. As the childrens price of a match ticket (over 7's) is #9, which is a bit excessive. Could the club do something with the Junior Robins, like when they become a member of the JR's, get discounted child's tickets, like #2, to encourage kids to come along?
A - JW said that they'll look into it.

Q - NW said that he had some e-mails from people who couldn't make the meeting, and one asked about whether the club could think about doing Direct Debits, so ST holders could pay over a longer time.
A - There was general feeling that this is a good idea. NW said they'll look into it, but it might be too late for this coming season, as they will have to get in with the bank/Direct Debit to see what was involved. JW hoped that the new season ticket prices will be announced at the Crewe game in early April.

Q - How about a referral system, that if you bring a new season ticket holder to the club, that the current ST holder gets a discount on their ST ? It was mentioned to the previous administration, but they ignored it.
A - JW said he likes that kind of idea. NW said they did something similar at the end of the ST offer last year.

NW said that they have been working on a 3-year plan for the club and the financials around it. Despite the perception, the club actually lost money in regards to the two concerts held at the club a few years ago.

NW said that they will consider any ideas they receive by e-mail, but they will be deciding their prices for next season over the coming weeks.

[flammableBen]

"JW said they'll look into it"

[pauld]

"JW said they'll look into it"

Someone should have asked about that hole in the car park

[Reg Smeeton]

It's a real shame that the season has gone completely pear shaped, because there can be no doubt we're better run off the pitch....sadly though it's probably the very honesty and transparency, which is costing us.

[Don Rogers Shop]

I dont buy the no cash flow statement. As i said huddersfield seem to be ok

[Nemo]

Huddersfield's board are fairly rich no?

On the other hand, matchday food/drink sales there must be pretty big, although that wouldn't work for us as the queues would be too long.

[michael]

I don't know if NW or JW frequent this message board as often as they do others, but I would like to put on record that, regardless of division, I would be happy to pay the same next season as I did this year

[suttonred]

JW mentioned a book of vouchers which covered, say 10 matches, could be a possibility, due to fans not being able to make midweek games due to work commitments, and they just trade a voucher for a ticket.

This was what i was trying to put over for miles out of towners like myself, i'd certainly go for this, which would up my attendance and pastie consumption by 4 per season

[nevillew]

You couldn't expect a dedicated seat for that arrangement though ?

[suttonred]

Wouldn't want to, i sit towards the town end of the Arkells in whatever area is emptiest, wouldnt bother me if i was the only one on the SB, as i dont like being round to many people.