Question for Paul D

[leefer]

Just wondered Paul after reading some of the comments on this forum about how alot of fans and myself included whether you could maybe address someone at the club about the stewarding...it simply isnt up to scratch.Most seem to want to antagonise us good people who have departed with good money rather than steward,lets face it if you go to a big concert etc ware there are big crowds you dont get treated like that.Iknow its a concern for alot of us,ive been to alot of grounds and with a few exceptions most of the stewarding puts ours to shame.

[herthab]

Just wondered Paul after reading some of the comments on this forum about how alot of fans and myself included whether you could maybe address someone at the club about the stewarding...it simply isnt up to scratch.Most seem to want to antagonise us good people who have departed with good money rather than steward,lets face it if you go to a big concert etc ware there are big crowds you dont get treated like that.Iknow its a concern for alot of us,ive been to alot of grounds and with a few exceptions most of the stewarding puts ours to shame.

Try spending it.

[Samdy Gray]

I'm sure Paul will have his own answer, but the club are aware of the stewarding and it is part of the 10 point plan so I fully expect it to be addressed in some way.

[Arnold.J.Rimmer]

never had a problem with our stewarding. They've let the town end stand up for the last 8 seasons, there's very few clubs where they'd let you get away with that.

[pauld]

We have raised the issue repeatedly. In fact I think I'm right in saying we've raised it at every meeting we've had with the club since the new regime came in. It's certainly something they've said they're aware of and one I hope is part of the changes they're implementing this summer, although whether this is by wholesale changes of personnel/subcontracted firms or by a less drastic route I don't know. I'll make sure we ask the question again as to what is being done about this to ensure all our lovely new season ticket holders don't get a faceful of arsiness as their first taste of the Swindon Experience next season.

It would help if people could email us with any specific issues they may have encountered, what (if anything) they've done to complain about it and what (if any) resolution there was to the complaint. As opposed to going into a meeting saying "You know, a lot of the fans aren't terribly keen on that fat heifer one. And something bad happened to someone's flask, although I'm not sure what".

[Mexicano Rojo]

i wonder if me and yeovil are allowed back in the arkells

[ron dodgers]

yes - tell them I said so

[Iffy's Onion Bhaji]

Someone has found something to moan about  :shock:

[pauld]

Someone has found something to moan about  :shock:

That's a bit harsh IOB - there's still a lot of people who do feel there are issues with the stewarding and if we are to sell 6000 season tickets a lot of that will have to be to "new" fans plus I think part of the strategy would also be to not just rest on an enlarged season ticket base but grow the numbers month on month with matchday ticket price offers etc so we can start pushing on to 8,9 even (whisper it quietly) 10,000 crowds over the next few seasons. If the first experience of these new/returning fans who will be needed to make this happen is surly, rude or aggressive stewarding they won't be back.

[leefer]

Wasnt moaning onion,just asking the Question.i sit in the Town End every match and when some fukwit tells me to sit down 30 seconds after weve just scored it pisses me off,if people want to see the match sitting down watch it in the other stands ,its not rocket science.Anyway Paul it may not be a problem to mr Rimmer and co but thanks for asking the club and hopefully this new regime which are doing the right things tick another box..thanks for getting back Paul.

[Arriba]

i'm sorry leefer.but if you want the club to change stewards because they want you to quite rightly sit down then it will fall on deaf ears.
i dont want to get into an arguement over all seater stadiums but it is what it is.

[Bogus Dave]

I've never been told to sit down in the town end.

[Arriba]

sit down in the town end dave

[Bogus Dave]

tee hee

[pauld]

i'm sorry leefer.but if you want the club to change stewards because they want you to quite rightly sit down then it will fall on deaf ears.
i dont want to get into an arguement over all seater stadiums but it is what it is.

I'm afraid arriba's right on this - if this is your cause for complaint, then you're on a hiding to nothing. I was talking more about the various other complaints people have made re rude/aggressive stewarding. Although even in the case of being told to sit down, you'd expect them to do it politely (ish). Anyway, the whole issue of stewarding is an ongoing issue and we'll ask for an update next time we meet.