I haven't started on of these bad boys for a while

[Simon Pieman]

Anyone know how to write a policy and procedures manual?  :|

[DV]

yes.

[flammableBen]

I can write a sentence. Sometimes.

[Simon Pieman]

If someone finds me a template I can use I will buy them a couple of pints on Saturday or Sunday

[flammableBen]

I don't know what one is, but I imagine you've seen the first result from google after searching "policy and procedures manual template".

It's a word document. Here's the google view as html link...

http://64.233.183.104/search?q=cache:cb1hIgSMQjIJ:manuals.ucdavis.edu/resources/PPMTemplate.doc+policy+and+procedures+manual+template&hl=en&ct=clnk&cd=1&gl=uk&client=firefox-a

[donkey]

I can tell you that you should refer to people by job titles (so if someone leaves you don't need to update the policy).  For the same reason refer to documents by name and do not include their path on the network in your policy.  You can have a separate document that lists where things are that can be changed with minimal hassle, whereas a whole procedure document needs more effort to be changed.

It was a few years ago when I did this, but the ISO 9000/9001 guy was impressed with my work.

[Simon Pieman]

I think I was just being lazy.

Looks like I may be workign on it tonight to get it finished though. It's sooooo boring.

[donkey]

I think I was just being lazy.

Looks like I may be workign on it tonight to get it finished though. It's sooooo boring.

[axs]

I have to do some of this. yaaaaawn.