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Author Topic: Worth Complaining?  (Read 2449 times)
Luci

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« on: Monday, February 11, 2008, 10:12:14 »

Right as some of you may read my bank card got swallowed Sat night when the atm decided it was going to temporarily become unable to dispense cash.  

Should I write to the bank in question and complain?  Basically if I hadnt been with a friend I would have been completely stranded unable to get a taxi with no money.  My credit card is unable to be used in atm's (my choice intentional) and a lot of ppl don't have credit cards anyway so not a viable option.

The thing is someone else put their card in after me but the machine gave it back although saying it still couldn't dispense cash.

I now have to wait for 5 working days for new card and pin in the meantime using my credit card to live on until it comes through.

Worth writing a shitty letter or not as its not like I was drunk and entered wrong pin three times or anything and 100% fault of the bank?
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STFCBird
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« Reply #1 on: Monday, February 11, 2008, 10:23:25 »

I think you should write a shitty letter.
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magicroundabout
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« Reply #2 on: Monday, February 11, 2008, 10:23:46 »

you could always pop into the bank and with id withdraw money from your account over the counter thus saving you having to use your credit card.
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genf_stfc

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« Reply #3 on: Monday, February 11, 2008, 10:24:29 »

its always worth complaining !  all you can lose is the price of a stamp - and they have to pay someone to answer it.
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Gazza's Fat Mate
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« Reply #4 on: Monday, February 11, 2008, 10:27:14 »

what do you hope to achive? you have suffered no montrey loss, and have only been slightly inconviced by having to use another card.

but if it makes you feel better do it but don't expect a reply. we get snotty letters form time to time and we tend to just send them back saying thankyou for you letter your views have been dissucsed and dissmissed.
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Luci

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« Reply #5 on: Monday, February 11, 2008, 10:30:41 »

Quote from: "magicroundabout"
you could always pop into the bank and with id withdraw money from your account over the counter thus saving you having to use your credit card.


I know that but its not the point and its not convenient everytime I need an odd tenner here and there.
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magicroundabout
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« Reply #6 on: Monday, February 11, 2008, 10:32:26 »

take out £100 and leave some at home in a pot/draw/under your matress and take the odd £10 from there.
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Luci

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« Reply #7 on: Monday, February 11, 2008, 10:34:29 »

To be honest I was only wondering whether its worth complaining or not, its the principal of the matter I'm bringing up.
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magicroundabout
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« Reply #8 on: Monday, February 11, 2008, 10:39:14 »

Quote from: "STFCLady"
To be honest I was only wondering whether its worth complaining or not, its the principal of the matter I'm bringing up.


 Tongue  i was just trying to make it easier for you

ok back on subject. i wouldn't complain as there is only inconvenience and no harm done
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Bushey Boy

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« Reply #9 on: Monday, February 11, 2008, 10:40:01 »

At the end of the day machines go wrong, its bad luck but the bank wouldnt shift imo
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Luci

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« Reply #10 on: Monday, February 11, 2008, 10:40:01 »

Ok Fair enough   Tongue
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Bushey Boy

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« Reply #11 on: Monday, February 11, 2008, 10:44:10 »

Lady the banks are getting tougher with compensation etc, blame teh people on wrighting in to refund charges, I tell you these people when they need a loan or overdraft are buggered
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Luci

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« Reply #12 on: Monday, February 11, 2008, 10:47:14 »

I dont expect compensation or anything just want them to check it out in case its been part of a scam/broken so that it doesn't happen to anyone else....
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Jamiesfuturewife
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« Reply #13 on: Monday, February 11, 2008, 11:11:10 »

maybe you would be better going into the bank to see someone? at least them you could tell them to there face and they would have to aknowledge you?
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Gazza's Fat Mate
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« Reply #14 on: Monday, February 11, 2008, 12:02:45 »

go into the bank and do a shit in the middle of the bank! when asked why you did tell them you got a shit service! so thought the bank could do with some more shit.
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Ash - "GFM Mate your like like Marmite you Love it or Hate it"
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