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Author Topic: I pod Problem  (Read 1537 times)
Scot Munroe

« on: Monday, May 14, 2007, 13:28:36 »

The USB Device is not recognised onto my laptop and cannot get access on to my I Pod. Help please.
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Arriba

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« Reply #1 on: Monday, May 14, 2007, 13:30:37 »

i usually uninstall and try again when similar things happen to me.
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Fred Elliot
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« Reply #2 on: Monday, May 14, 2007, 13:34:06 »

I still think its a problem with the laptop Scot.

2 different ipods, each with the same fault ?
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« Reply #3 on: Monday, May 14, 2007, 13:36:39 »

1. Is this a new install or has it just started doing it?

2. Does the iPod look OK, or is there anything appearing on the display, e.g "!"?
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Arriba

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« Reply #4 on: Monday, May 14, 2007, 13:36:43 »

i think freds right.all the usb probs i have had have been with my pc not the devices themselves
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« Reply #5 on: Monday, May 14, 2007, 13:44:44 »

Conversely my sisters nano needed the device reset/reinitialising procedure to get it going again.

However if it has never worked, and it is the second ipod to do so, then as you say it is far more likely to be the laptop
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Samdy Gray
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« Reply #6 on: Monday, May 14, 2007, 13:53:46 »

Use the Firewire port instead  Wink
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jayohaitchenn
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« Reply #7 on: Monday, May 14, 2007, 13:53:59 »

reinstall the chipset or USB drivers on the laptop.
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Samdy Gray
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« Reply #8 on: Monday, May 14, 2007, 13:56:46 »

How old is the laptop Scot? Does it have USB 2.0 capability?

Might be worth getting a powered USB hub, it might be that your mobo can't cope with the power demand of the iPod.
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Scot Munroe

« Reply #9 on: Monday, May 14, 2007, 13:59:03 »

Quote from: "sam_stfc"
How old is the laptop Scot? Does it have USB 2.0 capability?

Might be worth getting a powered USB hub, it might be that your mobo can't cope with the power demand of the iPod.


Laptop is 2yrs old. i think it does have 2.0 capability.
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Fred Elliot
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« Reply #10 on: Monday, May 14, 2007, 14:03:20 »

yes it does Scot
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Sussex

« Reply #11 on: Monday, May 14, 2007, 14:11:19 »

This sounds like a job for Bushey Boy IT Services.
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Scot Munroe

« Reply #12 on: Monday, May 14, 2007, 14:11:54 »

I pod is now charging.
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Fred Elliot
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« Reply #13 on: Monday, May 14, 2007, 14:11:58 »

 
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Samdy Gray
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« Reply #14 on: Monday, May 14, 2007, 14:12:04 »

Try the powered USB hub and see if that works.
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