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Author Topic: NTL Problems  (Read 1887 times)
Bedford Red

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Smithers Jones




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« on: Tuesday, June 6, 2006, 19:44:01 »

Anyone else on NTL and having problems today?

I got a message saying there's a general problem browsing web-sites.

This site is ok; but sites like e-bay etc are a nightmare at the moment.
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yeo

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« Reply #1 on: Tuesday, June 6, 2006, 19:46:52 »

It seems to be an on going thing that they need to sort out,its happening to often.Ring thier custonmer services and ask for a refund if you have a spare 10 hours.
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W56196272
Bedford Red

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Smithers Jones




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« Reply #2 on: Tuesday, June 6, 2006, 19:48:31 »

I dread to think how much that would cost; I bet it isn't free.

My year contract is up with them at the end of the month so I'm going to switch to someone else then.
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Simon Pieman
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« Reply #3 on: Tuesday, June 6, 2006, 19:50:37 »

Quote from: "Bedford Red"
Anyone else on NTL and having problems today?

I got a message saying there's a general problem browsing web-sites.

This site is ok; but sites like e-bay etc are a nightmare at the moment.


You can fix it by changing the proxy settings in IE. Look around on the internet for a fix on the problem (I found one for Yeovil a while ago but he ignored me I think)   Shocked
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Simon Pieman
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« Reply #4 on: Tuesday, June 6, 2006, 19:51:23 »

A bit of thread digging later:


http://www.thetownend.com/forum/viewtopic.php?t=12030&highlight=proxy+settings
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yeo

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« Reply #5 on: Tuesday, June 6, 2006, 19:53:16 »

Ntl is so cheap though isnt it,£30 phone ,tv and broadband is hard to beat.
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Simon Pieman
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« Reply #6 on: Tuesday, June 6, 2006, 19:55:13 »

This is what I pay:

Freeview - £30 one off
Plusnet BB - £15 a month
Phone - £14 a month
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Bedford Red

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Smithers Jones




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« Reply #7 on: Tuesday, June 6, 2006, 20:02:15 »

Do you recommend Plusnet then Si?
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Bedford Red

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Smithers Jones




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« Reply #8 on: Tuesday, June 6, 2006, 20:03:11 »

NTL Broadband internet customers across the whole country may currently be experiencing problems in browsing to web sites. NTL is aware of this issue and working to identify and resolve the cause as quickly as possible. Please accept our apologies for any inconvenience caused.


Update 21:00 - Issues appear to have been caused by a failure due to overload of NTL's DNS servers.


These servers are now returning to normal levels and investigation of the cause of the overload is under way.


Browsing is slowly returning to normal, however it is unlikely that services will be fault free until morning of 7/6/06

From the NTL Page in case you were interested Yeovil.
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Simon Pieman
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« Reply #9 on: Tuesday, June 6, 2006, 20:06:38 »

They've been pretty good, only problems I had were getting it to work in the first place, but that was BT's fault with the line (and Plusnet sorted it all out for me).

24 hour customer service too, and you can get a quick response for support online or on the phone.

I think for £21 you get the best package with landline rental thrown into the deal now.
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Whits
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« Reply #10 on: Tuesday, June 6, 2006, 21:46:58 »

plusnet is ace
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Plays in midfield and his name is Tommy Miller,
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Spud

« Reply #11 on: Wednesday, June 7, 2006, 05:28:22 »

Cunting NTL, i couldnt sign into Xbox Live earlier.  :evil:
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McLovin

« Reply #12 on: Wednesday, June 7, 2006, 07:54:45 »

Me and my broadband aren't getting on at the moment... The BT software keeps figting with my Microsoft wireless stuff so connection keeps dropping. Unfortunately, there seems to be no way of uninstalling the Wireless COnnection Manager.

Also, its slow. Seeing as i was supposedly upgraded to 8Mb last week, my speed test shows a speed of 0.950 mbit/s
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STFC_Manc

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« Reply #13 on: Wednesday, June 7, 2006, 09:07:37 »

i wouldnt worry bout getting nearly 1 meg! im meant to be on 8 meg and get 230k/b max Sad not sure wot speed ur meant to get!
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Simon Pieman
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« Reply #14 on: Wednesday, June 7, 2006, 11:20:21 »

Sometimes the phoneline can't handle anymore, or it takes a while for them to sort out the speed increase making it temperamental.

DB - Wireless software does my head in, and I've had similar problems to you, but letting the cards software to run, but using windows to actually configure the software sorted mine out.
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