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wiggy
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« on: Thursday, November 7, 2019, 21:33:21 »

Any techs who can help with a laptop issue?

One of the kids has a windows 7 laptop that he was given by an uncle, who got it from work after it was retired on a new for old lease.

It has worked fine for about 18 months but after a power cut has come up with an error message on booting that I can't get past.

The error message is B1InitialiseLibrary failed 0xc00000bb

I have tried all of the bits suggested by Google except trying to boot off of a windows restore USB.

My problem is that I don't have one, and don't have a product key to download one.

Any suggestions?
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Sippo
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« Reply #1 on: Thursday, November 7, 2019, 21:38:25 »

Bin it or get windows 10. Seriously, Windows 7 support ends in January so will be prone to attacks.
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wiggy
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« Reply #2 on: Thursday, November 7, 2019, 21:42:46 »

The laptop will get replaced next year with a new one for Uni.

For now I need a restore drive just to be able to boot it
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Batch
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« Reply #3 on: Thursday, November 7, 2019, 23:10:25 »

Had a quick Google, as I'm sure you already have.

Doesn't look like a quick fix, more playing around with a few suggestions for fixes which is a bit tricky to explain here unless you are happy to create a boot usb, etc.
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wiggy
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« Reply #4 on: Friday, November 8, 2019, 07:03:00 »

Cheers Batch. It is the boot USB I am looking to download.
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Batch
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« Reply #5 on: Friday, November 8, 2019, 09:21:14 »

Cheers Batch. It is the boot USB I am looking to download.

Oh FFS. I didn't read to post properly. Apologies
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jayohaitchenn
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« Reply #6 on: Friday, November 8, 2019, 11:21:13 »

You don't need a product key to download the iso, download the download tool and follow the instructions for your version of windows.

https://www.microsoft.com/en-us/download/details.aspx?id=56485
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RWB Robin


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« Reply #7 on: Saturday, November 9, 2019, 09:04:13 »

If you can't do anything, can I recommend Green Machine, based in Whittonditch between Aldbourne and Hungerford. An excellent small company who  clean and recondition ex-business computers and donate many of them to people in need. (They were going to support STFC in the Community, sending some to Zambia, when I was involved with FITC. If you want to follow up i can let you have a contact if you PM me.
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