PC user seeks help from apple mac quacks.
OK so I got the "you've used a computer, you must be an expert that can help me" thing from someone I know. No problem, I can muddle through a PC eliminating the obvious. But I get there and its a bloody mac. I last used a mac at university in 1995. Fucksake.
As it turns out its an intel core duo based iMac from circa 2005 (yes that old) running OSX 10.4, which I believe is called tiger (ROAR).
Symptoms - slow browsing. Sites take ages to open, but are quick to load once they do. Example, type
www.google.co.uk. It can take 30 seconds for the site to open (search box to appear). Same happened with the BBC. But once it loaded the frontpage, the site was lightning quick to open links. Its like DNS is taking ages.
Things I know:
- Started being slow a few months ago.
-The internet is not slow. My laptop worked fine (no delays opening the same sites). In fact speedtest on the mac worked fine, once the site loaded.
- Some websites (cough) keep asking him to download something called mackeeper - god knows if he did and whethe he ran it. What is it?!
Things I tried
- Tried to run sophos anti-virus/malware just in case, but can't since OS X 10.5 is min requirement
- Tried to update Opera. Can't. He has the latest for 10.4
- Tried to install Firefox (unavailable for 10.4) and then TenForFox ( can't, Intel architecture PITA. Mostly built for power Mac)
- Ran Applejack.
Things I forgot to do
- Check the DNS server hadn't been changed from Sky's/try open-dns - to be honest no idea how to
I have absolutely no idea how to diagnose this, given its a Mac. Any ideas gratefully received.
Ah well, at least I found a converter add on to allow docx to be opened in Word 2004!