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Author Topic: A reminder to anyone who subscribed to Setanta...  (Read 1092 times)
jimbob

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« on: Wednesday, December 24, 2008, 10:35:33 »

in their latest 'free' offer in The People and The Sunday Mirror (classy reads I know)

If you want to cancel your subscription, you must notify them between 10th & 30th day of your offer quoting 'Reader Offer'.

It has taken 3 emails and about half hour on the phone to get mine cancelled. When I was told where I'd sent my other two emails (one of which was to 'customerservices@setanta.com'), I got told that they won't deal with it...how considerate of them not to forward it on or tell me that I needed to send my email elsewhere  Roll Eyes

So any of you need to do this then you have to email requests@setanta.com quoting your name, address Account Number and 'reader offer'. You will, apparently receive a confirmation email...although I sent mine 8 minutes ago and still nothing....wankers  Wink
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Rich Pullen

« Reply #1 on: Wednesday, December 24, 2008, 10:37:31 »

Setanta are notorious for all of this kind of malarky though aren't they? Not that it's an excuse.
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Tails

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« Reply #2 on: Wednesday, December 24, 2008, 10:42:07 »

Report them then.
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Sussex

« Reply #3 on: Wednesday, December 24, 2008, 10:44:55 »

I feel your pain, absolute nightmare to cancel. Think Batch would agree too!
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Batch
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« Reply #4 on: Wednesday, December 24, 2008, 10:52:18 »

I feel your pain, absolute nightmare to cancel. Think Batch would agree too!
Put it this way,  i wouldn't sign up again. Not even for free. I thought they were supposed to have improved of late. Obviously not.
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Ironside
Wir müssen die Liberalen ausrotten

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« Reply #5 on: Wednesday, December 24, 2008, 10:59:39 »

Just cancel the DD, send them an email cancelling and then they can go fuck themselves if they try any shennanigens after that.  You've done your bit.
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Genius, Gentleman Explorer, French Cabaret Chantoose  and Small Bets Placed and someone who knows who they are changed my signature but its only know that I can be arsed to change it....and I mean all the spelling mistakes.

Was it me? It can't have been an interesting enough event for me to remember - fB.
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