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Author Topic: Cancelling Setanta  (Read 3511 times)
Sussex

« on: Wednesday, April 16, 2008, 15:46:58 »

Good luck if anyone tries!

On hold for 20 minutes this morning. Gave up.

Got through after 20 minutes at lunchtime, transfered to relevent department, they hung up on me.

Another 20 minutes just now, but even though it was supposed to be in joint names, it has to be cancelled by Birdy. Who, according to them is now called Linda.  :?

Didn't wan't lower league Scottish football for £9.99 a month in the first place.

Thank fuck Sky is getting put in Monday.

Sorry for the rant.  Cheesy
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blinkpip
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« Reply #1 on: Wednesday, April 16, 2008, 15:53:13 »

cancel the payment with your bank?
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ee the trick is only pick on those that can't do you no harm
Like the drummer from Def Leppard's only got one arm

I annoyed Yeovilred 28/01/06
Jamiesfuturewife
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« Reply #2 on: Wednesday, April 16, 2008, 15:53:20 »

I hate to break it to you but Sky are equally as pantaloons to get hold of

After ranting - they did accidently send me vouchers and a Sky + box for recommending a friend - I was told if the vouchers arrived to return them.....yeah right!

Birdy looks like a Linda  Soapy Tit Wank  Wink
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DMR

« Reply #3 on: Wednesday, April 16, 2008, 15:54:43 »

Has to be in writing with Setanta I thought.

Email customerservices@setanta.com, they were very efficient when I wanted to swap the feed from one telly to another.
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Sussex

« Reply #4 on: Wednesday, April 16, 2008, 15:59:31 »

Quote from: "DMR"
Has to be in writing with Setanta I thought.

Email customerservices@setanta.com, they were very efficient when I wanted to swap the feed from one telly to another.


Phone should be fine. All was going well until they noticed I wasn't called Linda. Apparantly my dressing up at weekends doesn't count. Bastards.
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Batch
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« Reply #5 on: Wednesday, April 16, 2008, 16:05:32 »

Oh joy. When I phoned up to cancel they answered within 30 seconds, must have been lucky. Then they offered me a £5 a month deal for 3 months and hooked me back in.  

Time to cancel again. I hope I get through in 30 seconds, just to annoy Sussex.
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DV
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« Reply #6 on: Wednesday, April 16, 2008, 16:11:07 »

Quote from: "Jamiesfuturewife"
I hate to break it to you but Sky are equally as pantaloons to get hold of

After ranting - they did accidently send me vouchers and a Sky + box for recommending a friend - I was told if the vouchers arrived to return them.....yeah right!

Birdy looks like a Linda  Soapy Tit Wank  Wink


sky have always been fine with me, apart from one occasion.

we had a new sky box put in and had to have it tuned it, so I rang them up and they wouldnt do it because its in my dads name, he was holiday at the time!!

I could provide all the details they wanted, it was only re-setting something....nothing to do with money, bill or credit cards.

So I had no sky for a week, then their flight got cancelled then my mum was ill and they didnt get back for another week!

2 weeks without sky!!
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Sussex

« Reply #7 on: Wednesday, April 16, 2008, 16:13:23 »

Quote from: "Batch"
Oh joy. When I phoned up to cancel they answered within 30 seconds, must have been lucky. Then they offered me a £5 a month deal for 3 months and hooked me back in.  

Time to cancel again. I hope I get through in 30 seconds, just to annoy Sussex.


It was a £9.99 a month deal that came with a freeview box. They forgot to mention it was only for one of the 12 channels they brag about. Just want rid and get Sky in!
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Jamiesfuturewife
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« Reply #8 on: Wednesday, April 16, 2008, 16:16:15 »

DV get a password on your account

Thats what I did - the Skys in my name but it means my boyfriend can phone up and shout at them cuase hes better at it than I am
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Batch
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« Reply #9 on: Wednesday, April 16, 2008, 16:16:28 »

There you go then. I expect us Sky customers get preferential treatment Smiley
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axs
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« Reply #10 on: Wednesday, April 16, 2008, 16:43:36 »

Quote from: "DV"

2 weeks without sky!!


I've managed 27 years without it.
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Bedford Red

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« Reply #11 on: Wednesday, April 16, 2008, 19:48:01 »

For some reason i'm getting setanta free with my tv at the moment.

Not got a card or anything, the freeview is built in, but the last few times i've turned on setanta the football has been on, watched Exeter v Aldershot last night.
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Spud

« Reply #12 on: Thursday, April 17, 2008, 05:11:53 »

I'm getting Setanta put on in time for the Calzaghe fight & the IPL Cricket that starts on Friday.

Setanta are currently doing a deal at £5 a month for 3 months, although there is a connection fee attached.

I shall then attempt to cancel as soon as those 3 months are coming to an end.
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STFCBird
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« Reply #13 on: Thursday, April 17, 2008, 07:02:52 »

Quote from: "Jamiesfuturewife"
I hate to break it to you but Sky are equally as pantaloons to get hold of

After ranting - they did accidently send me vouchers and a Sky + box for recommending a friend - I was told if the vouchers arrived to return them.....yeah right!

Birdy looks like a Linda  Soapy Tit Wank  Wink


bloody charming!  I look nothing like a Linda but I've never stopped looking for her.
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STFCBird
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« Reply #14 on: Thursday, April 17, 2008, 07:05:51 »

oh and by the way I just tried to phone up and cancel it again and even though it said customer services open at 8am they don't actually open til 9am so I have to call back then. Fucking Cunts.
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