Freeview boxes/ones with cards

[Reeves for King]

I've got a Freeview box with Setanta on, but when I tried to set it up it wouldn't pick up any channels but I'm in a Freeview area. Does anyone have one of these and advise cos the troubleshooting tips are fucking shit

[JPC82]

u have plugged the aerial into the freeview box havent u?

[Nomoreheroes]

Have you turned the aerial ? I had to point in a different direction to pick up digital channels in my area.

NMH

[Batch]

By 'set it up' I assume you mean you have plugged the aerial in and have rescanned for channels.

If so, the I guess the 3 most likely options are (in no particular order):

1. You are not in a freeview area. The website predicts reception and does not account for local distortions - if the neighbours have it you should be OK.
2. Your aerial is of the wrong type for a digital signal and will need upgrading.
3. Your aerial is pointing at the wrong transmitter.
4. You freeview box is stuffed - test it in someone elses house where freeview already works.