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Samdy Gray
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« on: Wednesday, May 9, 2007, 21:01:05 »

Anyone got a VoIP phone (internet phone).

I've currently got a problem with my phone line which means if I make/receive calls it cuts off my ADSL sync, which is damn annoying because constant disconnections make the DSLAM in the exchange think my line can't handle the sync speed therefore lowers my IP profile which is currently giving download speeds of 500kbps.

To solve the problem (which BT won't fix  :evil: ) I'm thinking of getting a VoIP phone therefore not having to use a normal landline phone.

Just wanting to know what's the best?
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timmyg

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« Reply #1 on: Wednesday, May 9, 2007, 21:46:41 »

I've got one and used it all the time when living in Italy. Mine was just a cheap one and used Skype, but now the calls are really bitty and constantly breaking up because I've upgraded to the new version of Skype. Annoying.

There are plenty of them around and I'd certainly recommend it for international use. Not sure about local and mobile calls though.
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glos_robin

« Reply #2 on: Wednesday, May 9, 2007, 22:08:53 »

We've got an internet phone but its abit shit at the moment as our internet has gone stupidly slow and is a bit rubbish. If you are downloading something or using the net and then use the internet phone at the same time there is really bad interference.
It is cheap, free to other internet phones I believe so that aspect of it is pretty good. Think my bad experience is just the shitness of Orange really
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Batch
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« Reply #3 on: Thursday, May 10, 2007, 06:53:08 »

On the wired phone line front have you got a filter on every socket that is in use? If so have you made sure one of them isn't dodgy?  

Sorry if that question insults your intelligence.

On the VoIP phone I don't really have much of an opinion, but are you intending to run it through your computer or are you intending on getting a standalone phone that does not need anything other than an internet connection?

I guess the questions are : 1 - what type of phone are you looking at. 2 -Which provider are you going to use for calls and how much will it cost (Skype, a SIP provider, etc..).
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Samdy Gray
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« Reply #4 on: Thursday, May 10, 2007, 07:05:12 »

Quote from: "Batch"
On the wired phone line front have you got a filter on every socket that is in use? If so have you made sure one of them isn't dodgy?  

Sorry if that question insults your intelligence.


I only have the one master socket, so yes it is filtered. I've tried three different filters and also tried running two filters in series. No luck! Apparently my cordless DECT phone could be causing interference so I'm going to try a 'normal' phone.

Quote from: "Batch"
On the VoIP phone I don't really have much of an opinion, but are you intending to run it through your computer or are you intending on getting a standalone phone that does not need anything other than an internet connection?

I guess the questions are : 1 - what type of phone are you looking at. 2 -Which provider are you going to use for calls and how much will it cost (Skype, a SIP provider, etc..).


Ideally want to have a standalone phone so that we don't have to have the PC on to make/receive calls.

Haven't got a clue about providers because I've not really researched it much.
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Panda Paws

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« Reply #5 on: Thursday, May 10, 2007, 07:28:31 »

Quote from: "Batch"
On the wired phone line front have you got a filter on every socket that is in use? If so have you made sure one of them isn't dodgy?  

Sorry if that question insults your intelligence.

On the VoIP phone I don't really have much of an opinion, but are you intending to run it through your computer or are you intending on getting a standalone phone that does not need anything other than an internet connection?

I guess the questions are : 1 - what type of phone are you looking at. 2 -Which provider are you going to use for calls and how much will it cost (Skype, a SIP provider, etc..).


Sam, I've got exactly the same problem as you. If I plug a phone in, the exchange sees it as a fault and cuts off my adsl which is totally annoying but BT refuse to see it as a fault.

I've got a voip phone, although it's not plugged in at the moment. I can't remember what kit it is, but I've got a box that plugs into the router that I can then plug any normal landline phone into.

I use www.sipgate.co.uk for phone service - they seem fairly decent ...
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Batch
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« Reply #6 on: Thursday, May 10, 2007, 08:25:41 »

Quote from: "sam_stfc"

I only have the one master socket, so yes it is filtered. I've tried three different filters and also tried running two filters in series. No luck! Apparently my cordless DECT phone could be causing interference so I'm going to try a 'normal' phone.


I think you have covered the filtering then! Sounds like you know what you are doing. I'd be suprised if the DECT was the issue, but I guess it could.

Couple more silly Q's, but ...

1. have you unplugged the DECT phone and rung your phone number to see if that drops the ADSL connection.

2. Also are you using an internal ADSL router (in the computer) or an external router? Any chance of beg, borrowing or stealing (anything but pay for) somebodies spare to see if a different brand would cope with whatever the line problem is better. Unfortunately I gave my spare away last year.

3. Did this setup work in your old house?

4. Have you concidered cable!

Quote from: "sam_stfc"

Ideally want to have a standalone phone so that we don't have to have the PC on to make/receive calls.

Haven't got a clue about providers because I've not really researched it much.


There are a lot more standalone phones on the market than when I last looked. We used Snom for testing at my last place of work, bit pricey but there was not much choice then. Now you can get fancy dan cordless affairs that look much the same as a regular phone.

I guess the first question is do you want to use a standards based protocol (e.g. SIP) or a propriatry protocol (e.g. Skye).  A SIP phone will allow you to move freely between provider that support SIP (e.g. sipgate as mentioned above). A Skype phone will mean you are stuck using Skype (which may be just fine).

I guess it comes down to cost, reliability and range of services. My concern would be that you still have to pay BT line rental+internet provider+whatever VoiP phone/call costs  - which may be cheaper than you pay now I guess.

Erm, best of luck! Just realised I have waffled on without being helpful. I'm kind of interested in how you get on should you make the switch to VoiP.
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Barry Scott

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« Reply #7 on: Thursday, May 10, 2007, 08:38:16 »

Sam - A friend has this phone and thinks it's very good.

It's a Wifi voip phone so only a wireless connection is needed and your PC doesn't need to be on. He can also send and receive texts I think.

I looked into it myself once, and it's not too expensive. Skype pro £8 for 5 months, unlimited UK landline calls for free, provided they're 01 or 02 and you also need a 'Skype in' number (so people can call you from ordinary phones) and then a handset. eBay looks cheap for them.
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Samdy Gray
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« Reply #8 on: Thursday, May 10, 2007, 08:46:51 »

Quote from: "Batch"
Couple more silly Q's, but ...

1. have you unplugged the DECT phone and rung your phone number to see if that drops the ADSL connection.


No not yet, I'll try that later.

Quote from: "Batch"
2. Also are you using an internal ADSL router (in the computer) or an external router? Any chance of beg, borrowing or stealing (anything but pay for) somebodies spare to see if a different brand would cope with whatever the line problem is better. Unfortunately I gave my spare away last year.


I'm using a Belkin Router. Originally had a USB modem which was shit and was constantly disconnecting. The router cured this dropped connection problem and regularly syncs at 7000kbps+ for days on end (or until I use the phone  Tongue ).

My router shows good stats as well because I'm only 400 metres from the exchange. My line attenuation is 31dB and the noise margin is 12dB.

Quote from: "Batch"
3. Did this setup work in your old house?


As above, I was using the USB modem so can't say.

Quote from: "Batch"
4. Have you concidered cable!


Kind of have. But a) I'm already tied up with Sky for 12 months so wouldn't really benefit cost wise (I'd have to have Sky & Cable) and b) my neighbours would have to agree to have their front lawns dug up because they installed cable in all the houses in our street bar the last 4!
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Samdy Gray
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« Reply #9 on: Tuesday, May 29, 2007, 14:45:37 »

** Bumpage **

No need for VoIP, the man from BT came and fixed my line, yay!

Apparently there was a loose connection in the line box round the corner from my house, how useful.

My ADSL has gone superspeed now, was only synching at 1800kbps before now I'm at 7584kbps.

And because the fault wasn't in my house I don't get charged, plus I get a new NTE5 master socket for free as well.

w00t!
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Batch
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« Reply #10 on: Tuesday, May 29, 2007, 15:03:11 »

Excellent news sam, surf on!
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