Thetownend.com

Right,
looking to get a new phone on contract, likely to be on 02, so first of all, has anybody got any suggestions of what phone to get?

Secondly, this might seem a daft question, but I havn't got a debit card, just a standard cashpoint card, will I still be able to get a contract phone.?
Cheers.

When I got my iPhone on O2 you had to have a credit / debit card or they wouldn't let you buy one. Not sure about other phones (I got a feeling it might just be for the iPhone) or networks though.

You have to pay by direct debit.

Don't get a Sony Ericsson C905.

What's up with them (serious question)? I've got a C902 which I quite like but am due for upgrade in Jan and it's getting knackered so had lazily imagined I'd just replace with the next one up which I think (although haven't checked) is the 905 isn't it? Now I'm in a paroxysm of worry that my lazy upgrade ways will not do and I'll have to do some actual research.

Phone number one - Cursor button breaks within 2 weeks
Phone number two - Loudspeaker breaks within a few days
Phone number three - Same as phone number one, although pretty instantaneously
Phone number four - Ear speaker breaks

It's been repaired and works ok now. I've only had the contract since end of March.

The K850 I had before was a nightmare too and I only got the C905 on the basis that the shop said they hadn't had many problems with it. It's a shame, the K800 I owned was the best phone ever with such good build quality it never broke despite nearly 2 years of abuse. I won't get a Sony again.

So that means I don't need a debit card?
Correct?

Oh, fair enough. FWIW, my C902 like the K800 before it has been pretty good although it's started to get a bit stuttery recently. And I'm loathe to move off the SE track cos I can use them and don't want to have to relearn everything (old dog, new tricks and all that)

You should be ok unless your bank is a bit strange.

I've heard people not getting contracts because they have no credit history but that was many years ago, I don't know how things have moved on since then. You could of course upgrade your bank account if it's a problem.

no, you just need a bank account. i wouldn't worry too much about your credit history, mine was really bad when I switched to o2 and it was fine.

As long as the bank account has the facility to accept direct debits. Some cashcard accounts don't.

Can you not just upgrade your account with your bank??

Not sure, havn't been in yet, didn't feel the need untill now.

What bank are you with? I'll use some internet skills to see if you can do direct debit.

Actually I won't, that feels too much like being someone's dad.

Right actually this kind of covers what I need to know too

I ordered my Iphone on Sat with Carphone Warehouse - so I am switching from Vodaphone to O2 but (trying) to keep my current tel no
The girl CPWH told me to ring Vodaphone ASAP get my PAC code then ring up and give it to O2 - she gave me a piece of paper with my new O2 phone number on
Im sure she specifically told me to get all this done before the phone arrives so its ready to go with no transision period
Well Ive rang O2 this morning to give them my PAC code and shes saying Ive got no account or something and I can change till I have the phone????


Carphone warehouse are not answering the phone!!!

arrghhh someone help me!!! I knew switching would piss me off!

Iphones are coming out on Orange and Vodafone in the next couple of months....

yes I know -early next year - but my current phone has no back and wont last till then!! :)

When did you sign the new contract JFW?

They should have phoned Vodafone for a PAC on your behalf really, sounds like a rubbish service.

Oh I think I understand now, you ordered over the phone.

It sounds like O2 haven't processed the contract yet, maybe it's not been sent to them until the phone is sent out to you.

eugh I just got through to CPWH - The girl I spoke to was thick as pigshit and I just hung up on her as she was frustrating me with her stupidity - basically the girl who sold me the phone lied to me about how long it would take to change my number across - she told me I could have it all done before the phone arrived but thats not true!!

I am really really regreting switching over at the moment  :cry:

Well you can do that but they have to do the PAC code before they even send the phone.

It'll only take a couple of days to swap the numbers round and you can continue using your old phone until then, I think you're making more of an issue of it than it's worth. Wait until O2 charge you for internet usage despite having unlimited access and then trying to get them to refund you :)

Im just impatient! I want my Iphone NOW!!!!!

Phones4U in Swindon have surprisingly good customer service. I'd recommend them to anyone if you didn't go direct to manufacturer.

You need to activate the iPhone through iTunes and until you do that the account and contract won't start.


Haven't had any problems with that but even using my iPhone heavily I only average around 250Mb and their "fair usage" is 1Gb or more. You'd have to be doing some really heavy shit to get close to their limit.

Never had to deal with O2 customer service. I did have a problem with it when I first got it but they have a special number for iPhone's, which I'm guessing is run by Apple as it was really good.

Don't move to O2.  They are useless. Get everything wrong.  even something a simple as your personal details.  I am still MR Lucy Bird on my bills and any o2 correspondance to my house, even though I have changed it myself online and asked them EVERYTIME I speak to them about something.

I didn't go over my usage, they didn't put any free bolt on within my tariff, despite it saying on my contract in black and white that I get free mobile internet as a bolt on.

After trying to resolve the issue they argued I had signed up for unlimited texts and it took a very pissed off phone call from phones4u to put them in their place. When I wasn't refunded for these costs I phones O2 again and asked for a refund. They said they changed me from unlimited texts to internet as 'a gesture of goodwill when phones4u contacted them'. Fortunately they'd charged a similar amount for texts the previous month to the internet charges so I asked for those back instead. Fuckers.

I have been with 02 for 6-7 years.  I have had a lot of issues with them, but after a few emails (I try not to call them) they always sort it out.  Best thing to do is do it over emails, you have proof of what you and they have said, BUT always keep the emails, they come in useful if they try to back track!

How ironic that a fucking phone company can't deal with stuff on the phone.

Whoop I now have my Iphone but havent had time to set it up yet! but I do have a pretty red cover! :)

Have to agree with Si on this one, had my C905 since the end of Feb, and it has been back for repair twice, and had nothing but trouble with it. Its a shit phone.

Going to run the contract down on it, and then renew my contract and upgrade to an iphone which Vodaphone have just announced will be availiable on their network. Only another 10 months to go!!