Thetownend.com

My current phone/broadband package with BT is up for renewal, and whilst I have not had any problems with them I do feel the £69.50 I pay each month is fucking steep.

I can change to Virgin phone/broadband package with fibre optic transfers and free evening and weekend calls for £20 pm

Has anyone had any experience with them with regards to quality of service and support etc ?

Love

Fred

xx

I have had loads of problems with Virgin Media when they were NTL. we paid bills and gave them proof they still cut us off etc. We cancelled an account in January and were billed until June despite giving the appropriate notice. They didnt keep notes and apparently if a call centre was say in Scotland they could not see the notes left by the call centre in India. Complete shambles. That said, Not sure what things Virgin have done with NTL. have they moved all the work to the UK? Improved customer services? Not sure. I know this doesn;'t relate to Virgin Media as such but does relate to the company they took over. This happened about 2 years ago things could have changed since then.

If you have Sky, they do broadband and phone deals too.

I dont and because my place is listed I am not allowed to have a dish Si

Not to worry. I couldn't remember. I had a look at the Virgin Media bundles the other day. They didn't really seem that much cheaper than what I was paying at the moment, plus I don't liek the idea of a 12/18 moths contract.

How on earth are you paying £70pm though? You must be ringing up those dodgy lines in the back of FHM!

 :-[

Bloody hell my spelling is awful today. I think I need to go back to bed.

Anyway Fred, more usefully, you can get free evening and weekend calls with BT for something like £3 a month. If you tie yourself in for 12 months, they give it to you free.

BT broadband is rather expensive. There's loads of options out there which are fairly cheap in comparison, especially if you're not bothered by tv. If you're on O2 you can get broadband for £7.50 a month or free if you're on orange pay monthly.

I have it,never had a problem so havent rung Customer Services.

Personally I think its pretty good.

I have it and they had a problem sorting out our internet connection as they hadn't finished upgrading all the lines from Diamond Cable (the lot before NTL).  The woman I spoke to was very helpful and took full personal responsibilty for sorting out the problem and did so in about an hour.  Happy me.  I told her boss she was really good.

i've got it, no problems yet!

I've had the £20 phone & broadband package for ages now. Never had a fault. Only phoned customer services once and spoke to a cool geordie dude who quickly sorted out my phone query. The call centre is in Newcastle, not India/Pakistan.

mate at work has just brought a chipped Virgin Plus box which has got every channel on it for free. Sky Sports, Setanta etc etc. i'll try and find some details on where he got it from etc for you.

But obviously you need the Virgin media installed etc first

Cheers lads

ordered today, being installed 22nd

here you go Fred.

all info here

http://www.techwatch.co.uk/forums/44035-eurovox-frequently-asked-questions.html

and order stuff here

http://lincsat.adsl24.co.uk/Nick-nack/nick-nack-EV1.html

Ooops bit late. I've had Virgin broadband for 4/5 years with no problems. Only had to call customer services when checking the progress of being re-connected after moving house. Also, I think the helpline is now charged at local rate.

i have a chipped box and a chipped modem for the broadband. £150 it was to install and not a penny to virgin and there shit customer service...free sky movies, sports, sentanta and top of all, all the porn channels free.

Apparently all thr free Sky channels they took earlier in the year (Sky Sports News/Sky1 etc) are all coming back to Virgin on Wednesday.

they are indeed...which is pretty cool, setanta sports news is fucking shit

Thanks for that

Thanks for that


Are you as big a cunt as your brother ?
 ;)

probably, im taller than that nob..

Evidently yes.......

http://news.bbc.co.uk/1/hi/business/7722644.stm

See you are a cunt otanswell

I blame you solely for the state of the global economy you cunt

I am going to find out your address and post it on the BBC website and then everyone in the world that is being made redundant can come round and ass rape you.

I am even going to let Obama know and he will tell the whole of the US Navy to come round and jizz on your face

CUNT

magicroundabout first mentioned about chipped boxes, i just mentioned i had one

i also forgot to mention that the guy who installed it works for virgin media as well

Dont start Yeovil off again FFS
 :D

Probably get rid of all the English workers and keep the Polish ones too.

73% of the workforce that built the new South Stand at Twickenham were Eatern European

Job cam in on time and on budget

says a lot really (but thats for another day)

Those 23% worked their bollocks off whilst the other workers got pissed on home made vodka.

you old cunt!

What were the other 4% doing?

Drinking vodka also

Bit late for this thread, but just for peace of mind I've had Virgin Media at ours for ages now and never had a problem.  Their internet's pretty quick, customer service is good and the tv stuff does the job.

Just posting because it's lightly related and i'm still annoyed. TalkTalk are cunts, no broadband for over a month, not one phone call returned and explained that if they send an engineer around, i might be charged something like £200 if they come around and find it's my fault. They are complete and utter cunts.

i think once my Sky contract of 12 months is up i may switch and get one of these chipped boxes.
I know you've got to update the firmware etc to keep the free channels but it'll soon save some dollars.

if you go down the chipped box route, make sure the box you get is pace - it updates the firmware itself and none of this funcard business. my virgin card has been unlooped. also, make sure the box does not have talkback enabled that way the cable company cannot trace the box from the cab in street, however you will not be able to watch on demand tv. failing that, get a eurovox although they are expensive and you have to repogram the card every month...

Well that bloke stitched you up good and proper didnt he?

He had the old bill round the other night and they want to do him for illegally receiving sattelite/cable broadcasts.

sorry


 ;)

I dont know why i posted what i want to happen in an ideal world.