operations management

[oxford_fan]

don't suppose anyone's done any before have they? i've come into uni because i've got 2,500 words to do by 4pm tomorrow. only thing is I don't really know anything about what I'm supposed to be writing about.

what should a systems map incorporate? i have to draw one for a dentist.

[oxford_fan]

nope

[Simon Pieman]

What the hell is a systems map? Is it like a flow chart or something?

[pauld]

It sounds like it's an outline of the organisational processes and procedures, like how they would organise the business to get the work done. But I'm guessing, so probably isn't.

[oxford_fan]

fuckfuckfuck i'm onto the systems map now and nobody has given me a proper answer. i'm just going to make it up

[Elsterap]

http://en.wikipedia.org/wiki/Operations_management
Might also want to add something about Kaizen (Continous Improvement)
http://en.wikipedia.org/wiki/Kaizen

[Northern Red]

I did my degree in Operational Research which incorporated one year of operations management - but I can't really remember it....

Systems Map - have you got anymore information?

Systems map is like an elaborate flow diagram (using the squares/circles etc as varients or decision) - am I right?
Something like this:
http://www.iwar.org.uk/rma/resources/uk-mod/map_2.gif

Depends on whether you're doing this from a patient or dentist perspective (btw a dentist is a hard system to map - do you have other choices?)

[DMR]

My old man is an Operations Manager.

[oxford_fan]

I did my degree in Operational Research which incorporated one year of operations management - but I can't really remember it....

Systems Map - have you got anymore information?

Systems map is like an elaborate flow diagram (using the squares/circles etc as varients or decision) - am I right?
Something like this:
http://www.iwar.org.uk/rma/resources/uk-mod/map_2.gif

Depends on whether you're doing this from a patient or dentist perspective (btw a dentist is a hard system to map - do you have other choices?)

well, i made up a systems map, i have no idea if it was a systems map i drew but there you go.

i think its similar to a process map, where actions are represented by rectangles and decisions by diamonds.

1,000 to go for 4pm.

[Northern Red]

Just make sure you've mentioned a bottleneck somewhere - all systems have one (its just the weakest point) something that restricts the size of the system.
What is the bottleneck, What could solve this bottleneck, and is it worth solving it?
E.g. Bottleneck = only one dentist's chair - could you have two? Is it practical to have two chairs when there's only one dentist etc. in conclusion this is an optimum system provided demand is controlled (e.g. NHS Queues) and supply is constant (e.g dentist's working hours 9 to 5)

[oxford_fan]

Just make sure you've mentioned a bottleneck somewhere - all systems have one (its just the weakest point) something that restricts the size of the system.
What is the bottleneck, What could solve this bottleneck, and is it worth solving it?
E.g. Bottleneck = only one dentist's chair - could you have two? Is it practical to have two chairs when there's only one dentist etc. in conclusion this is an optimum system provided demand is controlled (e.g. NHS Queues) and supply is constant (e.g dentist's working hours 9 to 5)

lovely stuff, cheers northern red.

just got to edit the essay now, 3,200 words down.

[Northern Red]

Easier to edit down than trying to make the word count higher....

[oxford_fan]

ah fuck in my panic i forgot to put your bit in, probably would have been the best bit