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Author Topic: Chelsea tickets  (Read 71098 times)
scollenstfc

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« Reply #180 on: Friday, September 6, 2013, 11:54:14 »

Yeah, when the announced the new online/phone systems in July it was specified there would be a £2 charge for phone booking

http://www.swindontownfc.co.uk/news/article/systemrevampcomplete-905097.aspx

that makes sense then, thanks
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thepeoplesgame

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« Reply #181 on: Friday, September 6, 2013, 12:01:10 »

that makes sense then, thanks

Does it? Sounds like they've outsourced the buying of tickets by phone for their own convenience and passed the cost on to you…

Mind you, under the old system we used to have to fork out £2 to order online.
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scollenstfc

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« Reply #182 on: Friday, September 6, 2013, 12:59:47 »

Does it? Sounds like they've outsourced the buying of tickets by phone for their own convenience and passed the cost on to you…

Mind you, under the old system we used to have to fork out £2 to order online.

it does, although there's very few companies that don't look for 'extra' ways to charge customers nowadays, it's just the way it is. I meant more it makes sense as to why they have charged me £2, not so much how they can justify it.

and to be fair to them, if I had worked out how to link my ST to the myworld when I ordered it I wouldn't have had to pay the £2. I worked it out later in the day and promptly kicked myself for not working it out earlier  Doh
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london_red

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« Reply #183 on: Friday, September 6, 2013, 13:06:53 »

Does it? Sounds like they've outsourced the buying of tickets by phone for their own convenience and passed the cost on to you…


Or the £2 fee helps to subsidise the free online booking service?

Always had to pay a postage fee over the phone before anyway (think it was a quid) so seems like a good tradeoff to me.

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pauld
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« Reply #184 on: Friday, September 6, 2013, 13:42:29 »

Does it? Sounds like they've outsourced the buying of tickets by phone for their own convenience and passed the cost on to you…

Mind you, under the old system we used to have to fork out £2 to order online.
I'm pretty certain that under Nick Watkins they introduced a 2 quid booking fee for paying by card. By any means, phone, online or in person. So I don't think this has been introduced due to JedCo outsourcing the phone bit, seems the change is they scrapped the booking fee for everything except paying by phone because that still costs them.
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suttonred

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« Reply #185 on: Friday, September 6, 2013, 13:45:52 »

They haven't before for ordering by phone, they just bunged a quid on for postage before.
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@mwooly63

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« Reply #186 on: Friday, September 6, 2013, 13:48:11 »

I'm pretty certain that under Nick Watkins they introduced a 2 quid booking fee for paying by card. By any means, phone, online or in person. So I don't think this has been introduced due to JedCo outsourcing the phone bit, seems the change is they scrapped the booking fee for everything except paying by phone because that still costs them.

I never paid anything for online booking before jedco
Cost me £1 to get tickets delivered so usually opted for collection before the game
New print option has saved that
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pauld
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« Reply #187 on: Friday, September 6, 2013, 14:33:20 »

They haven't before for ordering by phone, they just bunged a quid on for postage before.
I'm sure I paid a booking fee/card surcharge for my play-off tickets even though I got them in person. Maybe it was just the play-off tickets?
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suttonred

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« Reply #188 on: Friday, September 6, 2013, 14:53:46 »

Yeah probably I was away so didn't order any. I guess I've got 30 or 40 via phone over the years and only ever paid the quid postage, These days I just wait until paolo 69 offers me a spare in the pub. Where's my points jed!
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fatbasher

« Reply #189 on: Saturday, September 7, 2013, 08:24:42 »

The Adver has a screaming headline this morning WRT to touts and scams for the Chelsea game. As they rely heavily on the intelligencia of Swindon to buy  the early publication first, before uploading to their website, later in the day, has anyone read it yet?
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tans
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« Reply #190 on: Saturday, September 7, 2013, 09:04:26 »

I read it soapy tit wank
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cheltred69

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« Reply #191 on: Saturday, September 7, 2013, 09:21:37 »

Or the £2 fee helps to subsidise the free online booking service?

Always had to pay a postage fee over the phone before anyway (think it was a quid) so seems like a good tradeoff to me.



I think it was £2 for credit card and £1 for debit card, but this probably included postage.
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fatbasher

« Reply #192 on: Saturday, September 7, 2013, 10:00:15 »

I read it soapy tit wank

and..................
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kerry red

« Reply #193 on: Monday, September 9, 2013, 09:17:50 »

When they go on general sale can you buy more than 1
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Sir Pissalot

« Reply #194 on: Monday, September 9, 2013, 09:52:03 »

When they go on general sale can you buy more than 1

The piece on the OS says that for Phase 3 (General Sale) it's "2 tickets per person".
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