I phone/outlook & googlemail help

[Luci]

Right, I have now set myself up with GoogleMail since I'm fed up of hotmail which now also means I can use it on my iphone.

I have Outlook 2007 which I am using Googlemail via, however I thought that when I created inbox sub folders in Outlook, it would automatically populate and update googlemail online also.  I also thought that if I delete emails on Outlook, they would automaatically be deleted from googlemail online also since I thought Outlook was basically a desktop way of working.  If I delete from outlook, they are still there on googlemail so what I need to know is whether I need to not only arrange my emails in outlook, I also need to access googlemail online and delete them from there also (as otherwise the iphone access shows far too many emails)?

I've managed to sync my iphone contacts into my address book on Outlook also so thats fine, but I want to also sync my googlemail contacts which I imported from hotmail to Outlook.  I know how to do it but Im worried that if I do this, I will have duplicate contacts because the i phone contacts have phone numbers only and the googlemail contacts have emails only - is there a way of merging them or do I just need to go through and erase duplicates?

Also, if theres any other good things you can do or syncs etc. please let me know so I can try them out.  I want to do the fixtures to iphone calendar and outlook calender too.

[axs]

You can upload the fixtures posted on here into outlook and then sync them onto the iphone, tis what I did.

[Luci]

I also need to know if I can create inbox subfolders on either outlook or googlemail so that the same folders appear with same content in each

[axs]

no idea, i'm still on hotmail.

[jonny72]

I use Mac Mail with my iPhone and also have a Google Mail account which syncs up with everything else. I've never been able to get the Google Mail syncing properly, I think the problem is that it never deletes anything - so you delete an email in Google Mail on your local mail client or iPhone but it still stays there in Google Mail. I have to go in every so often and clear Google Mail out.

I had problems when I included Google Mail contacts with my sync as well - everything got duplicated and I'm having to go through and sort the mess out that got created. At least you only have to do it once, everything should be fine after the first time.

[Luci]

I use Mac Mail with my iPhone and also have a Google Mail account which syncs up with everything else. I've never been able to get the Google Mail syncing properly, I think the problem is that it never deletes anything - so you delete an email in Google Mail on your local mail client or iPhone but it still stays there in Google Mail. I have to go in every so often and clear Google Mail out.

Exactly the problem I have - I thought deleting in one place would be sufficient, same with the sub folders.

I also can't get outlook and iphone calendars to sync properly now

[Simon Pieman]

You need to use the IMAP settings and not the POP settings:

http://mail.google.com/support/bin/answer.py?answer=75725

[Luci]

do i have to disable pop then?

[Simon Pieman]

Have a read, it tells you how to enable IMAP and set it up and also the benefits of doing so. IMAP will do automatic 2 way syncing i.e. if you create subfolders or delete emails in Outlook the changes are also done within Gmail. POP doesn't do this, it just obtains copies of the emails on your local machine.

I don't use my Gmail account or use Outlook anymore, but it looks straightforward enough.

[Simon Pieman]

Erm, that didn't really give you an answer. If you change the Gmail settings in Outlook to IMAP instead of POP then it'll work.

I assume the same for the iPhone.

EDIT: and yes turn off POP3 in Gmail unless you're going to get emails via POP3 on another device but it doesn't really matter I don't think.

[Luci]

Ive read the advice and done everything but the phone still shows as having unread emails and they have been deleted from outlook and also, the subfolders havent synchronised?

[jonny72]

What has using imap vs pop got to do with whether the messages are deleted or not?

It depends on the settings you use with pop and what you do with the messages with imap. If you use pop you should be able to set it to delete the messages from Google Mail after download. And if you use imap if you delete the message it should get deleted.

The real issue is that Google Mail works differently than pretty much every other mail client there is as it doesn't actually delete a message when you delete it - it moves it to another folder and keeps it permanently. Which is stupid behaviour if it isn't what you want it to do.

Having said that, it's possible Luci's problems are due to an issue with the settings - if the messages are staying in the inbox on Google Mail after download and deletion through Outlook.

[jonny72]

Ive read the advice and done everything but the phone still shows as having unread emails and they have been deleted from outlook and also, the subfolders havent synchronised?

Check the settings on the iPhone and make sure you do a manual refresh to get the latest state. You always have to go in to and sync subfolders on the iPhone, it doesn't do it automatically.

[Luci]

Its winding me up now, I've followed the instructions for gmail outlook and the iphone aand the thing just isnt working grr

[Luci]

And now the sync between gmail and outlook isnt working at all