Boot-up Problem

[bigbobjoylove]

Having some trouble booting up my newer laptop.

Switch the power button on to start a normal boot-up and after about 3 seconds the screen goes black. I then get a request for a password in the top left hand corner of the screen.

Any idea how to rectify this? I'm assuming from my limited computer knowledge that this might be a doss thingy but not sure.

[Samdy Gray]

Did you set a BIOS password?

If so, you can just take the CMOS battery out for a couple of minutes, pop it back in and the password will be gone.

[bigbobjoylove]

I'm not sure. If I did, it wasn't on purpose.

I'll have ago at taking out the battery for a while as suggested.

[Peter Venkman]

Did you set a BIOS password?

If so, you can just take the CMOS battery out for a couple of minutes, pop it back in and the password will be gone.

Sounds about right.

[Samdy Gray]

Although if it's a very new laptop, they have a security chip on the mobo which are a right pain to reset the BIOS.

The manufacturer should have a 'backdoor' way in though and a master password.