Thetownend.com

25% => Players => Topic started by: swindonmaniac on Tuesday, June 21, 2022, 09:10:24



Title: Are the phone lines manned ??.
Post by: swindonmaniac on Tuesday, June 21, 2022, 09:10:24
Anyone else having problems contacting the club ??,  have been ringing for days,  all I get is a recorded message saying ,we’re currently talking to another customer and I’m first in line -  what -  talking to another customer for at least an hour at a time, bollocks.
Have sent emails, but again no one answers them.  OK if you live in Swindon you can call in, but not so easy living miles away.
This club has become an absolute joke,  how the Fuck can you buy tickets if no one will converse with you.  Surely I’m not the only one having these problems ?.


Title: Re: Are the phone lines manned ??.
Post by: ChalkyWhiteIsGod on Tuesday, June 21, 2022, 09:18:57
Yeah I've noticed its all been a bit of a shambles. The opening hours on the website were grossly wrong last time I checked too.


Title: Re: Are the phone lines manned ??.
Post by: Bob's Orange on Tuesday, June 21, 2022, 09:23:31
Do they basically have one number for everything? 0330 002 1879?

These things really do need to be looked at properly this summer. Fan numbers are up and you don't want to kill these numbers off by making buying tickets and merchandise harder than a test for getting into MENSA. (or the 11 plus for the OP)


Title: Re: Are the phone lines manned ??.
Post by: Shrivvy Road on Tuesday, June 21, 2022, 09:39:40
Phone lines are down apparently as they are having new ones installed, club shop opens at 12

Don't shoot the messenger


Title: Re: Are the phone lines manned ??.
Post by: Bob's Orange on Tuesday, June 21, 2022, 09:43:37
Phone lines are down apparently as they are having new ones installed, club shop opens at 12

Don't shoot the messenger

Was that communicated fella? (I know you are nothing to do with the club but curious why something so simple couldn't have been mentioned)


Title: Re: Are the phone lines manned ??.
Post by: Shrivvy Road on Tuesday, June 21, 2022, 09:48:49
Was that communicated fella? (I know you are nothing to do with the club but curious why something so simple couldn't have been mentioned)
Don't think it has been yet  :crash:


Title: Re: Are the phone lines manned ??.
Post by: wheretherealredsare on Tuesday, June 21, 2022, 09:52:57
Don't think it has been yet  :crash:

Maybe they tried ringing everybody?


Title: Re: Are the phone lines manned ??.
Post by: Batch on Tuesday, June 21, 2022, 09:55:41
Hopefully the new systems will at least tell you when they are unmanned!

Could have lobbed a tweet out though!


Title: Re: Are the phone lines manned ??.
Post by: swindonmaniac on Tuesday, June 21, 2022, 11:00:23
Phone lines are down apparently as they are having new ones installed, club shop opens at 12

Don't shoot the messenger
With no communication how are we supposed to know that !.


Title: Re: Are the phone lines manned ??.
Post by: Shrivvy Road on Tuesday, June 21, 2022, 11:22:56
With no communication how are we supposed to know that !.
Same way i did. Messaged the shop online.

Not good enough i agree