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80% => Computer & Technology => Topic started by: scillyred on Friday, September 27, 2013, 12:13:40



Title: Log in problems
Post by: scillyred on Friday, September 27, 2013, 12:13:40
Windows Vista - when I put in my password I get a message

 'the user profile service failed the logon. User profile cannot be loaded.'

Any idea what I should do  other than  :crash:

I have disabled updates to stop this thing but may have slipped through via AVG

Cheers


Title: Re: Log in problems
Post by: Peter Venkman on Friday, September 27, 2013, 12:34:49
Here is a guide, it says for Windows 7 but it is Vista as well.

http://www.youtube.com/watch?v=X2REmXBrMLU

The error happens often from anti virus software corrupting a file.


Title: Re: Log in problems
Post by: scillyred on Friday, September 27, 2013, 14:23:14
Thanks - the IPad won't open this video - is there a hard copy solution available anywhere ?

Updated to AVG 2014 yesterday - that will teach me !!



Title: Re: Log in problems
Post by: Sippo on Friday, September 27, 2013, 15:05:21
Start the PC in safe mode pressing F8. When it starts up, press the windows key and the R button - should bring up the run box. Type in regedit. Browse to HKLM/Software/Microsoft/windows nt/current version/profile list.

Delete all the profiles with the long numbers. There should be three with shorter numbers - do not delete those.

Restart your PC.

We've recently had this issue and can solve it with my eyes closed


Title: Re: Log in problems
Post by: Berniman on Friday, September 27, 2013, 15:29:18
Get rid of Vista and install Windows 7


Title: Re: Log in problems
Post by: Sippo on Friday, September 27, 2013, 15:53:38
It is also a windows 7 issue...


Title: Re: Log in problems
Post by: Gnasher on Friday, September 27, 2013, 16:57:42
And you think you have log in problems...

(http://www.truckaccidents360.com/blog/wp-content/uploads/2011/08/glenwood-springs-co-logging-truck-accident.jpg)


Title: Re: Log in problems
Post by: scillyred on Tuesday, October 1, 2013, 09:19:41
Start the PC in safe mode pressing F8. When it starts up, press the windows key and the R button - should bring up the run box. Type in regedit. Browse to HKLM/Software/Microsoft/windows nt/current version/profile list.

Delete all the profiles with the long numbers. There should be three with shorter numbers - do not delete those.

Restart your PC.

We've recently had this issue and can solve it with my eyes closed

Thanks for the help - did not go totally to plan as AVG decided to play silly buggers and would not update or uninstall. Eventually decided to restore - which AVG did not like at all  :D

Have this morning ordered an iMac - might as well have fun in my dotage  ::)

Thanks again for your help