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80% => The Nevillew General Discussion Forum => Topic started by: Nomoreheroes on Wednesday, February 17, 2010, 21:16:24



Title: Any Excel 2007 Experts?
Post by: Nomoreheroes on Wednesday, February 17, 2010, 21:16:24
Mrs NMH has created several spreadsheet in Excel 2007. She has emailed them to a friend, who has linked them to a webpage. When colleagues try to download from the website they have complained that the spreadsheets are corrupt. If my wife saves a copy in Excel 97-2003 format and emails it to them, they can read them correctly.

I suspect that some of the people trying to download the files don't have Office 2007 and haven't downloaded the conversion software, but there are a couple that swear that they have Excel 2007. Do you know what these people might be doing wrong, or what my wife might have done wrong? Or do you know whether there are any bugs with downloading Excel 2007 files sing either IE or Firefox?

NMH


Title: Re: Any Excel 2007 Experts?
Post by: Sippo on Wednesday, February 17, 2010, 21:19:34
More than likely they have 2003, and you are e-mailing a 2007 document. They need this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

2007 is fine with excel/word etc. It sounds as if they don't have 2007 because they can open the 2003 document fine.


Title: Re: Any Excel 2007 Experts?
Post by: Nomoreheroes on Wednesday, February 17, 2010, 21:40:43
Thats what I was thinking, but, as I said, there are a couple of people who swear blind that they have 2007. That being the case, I wondered whether there were any known bugs that had work arounds?


Title: Re: Any Excel 2007 Experts?
Post by: Sippo on Wednesday, February 17, 2010, 21:41:56
Not that I know of, unless any error messages appear when they try to open the document in question?


Title: Re: Any Excel 2007 Experts?
Post by: Nomoreheroes on Wednesday, February 17, 2010, 21:50:01
No, they just say that it opens and looks like 'gobble-de-gook' ! Not very informative I know.


Title: Re: Any Excel 2007 Experts?
Post by: Sippo on Wednesday, February 17, 2010, 21:52:14
Its obviously a incompatibality issue then.


Title: Re: Any Excel 2007 Experts?
Post by: jonny72 on Wednesday, February 17, 2010, 22:03:11
Email an Excel 2007 version to one of the people that swears blind they've got Excel 2007. If they can open it ok then its not an incompatibility issue and something is going wrong with the upload / download.

Though to be honest, most people will stick with 2003 versions still to avoid these kind of issues.


Title: Re: Any Excel 2007 Experts?
Post by: Simon Pieman on Wednesday, February 17, 2010, 22:04:37
Thats what I was thinking, but, as I said, there are a couple of people who swear blind that they have 2007. That being the case, I wondered whether there were any known bugs that had work arounds?

The work around appears to be saving it in an earlier version format ;)


Title: Re: Any Excel 2007 Experts?
Post by: Nomoreheroes on Wednesday, February 17, 2010, 22:15:48
@Sippo: Thanks
@johnny72: She sent both versions in email to one of the people. They said 'it worked' but I dont know if thats just because they used the older version
@Si Pie: Now there's a university education working hard for you!   :doh:  ;D The reason I asked about work arounds was because when she saves in the older version it gives a warning saying that some functions/formulae would be compromised.


Title: Re: Any Excel 2007 Experts?
Post by: Spy on Thursday, February 18, 2010, 16:23:57
I hate excel. It's such a buggy, shit program.


Title: Re: Any Excel 2007 Experts?
Post by: Barry Scott on Thursday, February 18, 2010, 16:53:42
I suspect it's nothing to do with Excel. If they're downloading and it's corrupt it sounds like the person who uploaded them used the wrong transfer type. They'll need to be uploaded as Binary and not Ascii, unless it is a csv, which is of course perfectly compatible as Ascii. At least that is my suspicion anyway! :)