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Title: Sky TV Post by: Jamiesfuturewife on Wednesday, March 19, 2008, 15:58:58 Does anyone have any tips on how I can make a complaint with them???
Im going round in circles and loosing the will to live I dont wish to speak to India :evil: I keep being told the only thing I can do is write a letter and I want to just speak to someone RRRAHAHAHAHAHAHHGAGGGGGGGHHHHH Title: Sky TV Post by: Simon Pieman on Wednesday, March 19, 2008, 16:16:53 What's happened?
Title: Sky TV Post by: flammableBen on Wednesday, March 19, 2008, 16:20:49 I bet she's got it stuck on pay per view porn.
Title: Sky TV Post by: Simon Pieman on Wednesday, March 19, 2008, 16:22:08 Coooooool
Title: Sky TV Post by: Arriba on Wednesday, March 19, 2008, 16:38:02 when i've phoned sky the call centre was in scotland.been a couple of years mind
Title: Sky TV Post by: flammableBen on Wednesday, March 19, 2008, 16:48:48 Probably easier to understand Indian workers that the Scottish.
Title: Sky TV Post by: Batch on Wednesday, March 19, 2008, 17:37:24 I've got through to Scotland phoning about 7pm, middle of the night in india.
However you may also want to try this email address, which is a bit better than the bog standard sky email [email protected] Title: Sky TV Post by: Sussex on Wednesday, March 19, 2008, 17:41:07 Could just be an Indian working in Scotland.
Title: Sky TV Post by: janaage on Wednesday, March 19, 2008, 17:42:55 Indians in Scotland have quality Scottish accents. Livingston is the place you need to speak to, always found them quite easy to get hold of, I think they deal with cancellations mainly.
Title: Sky TV Post by: Bushey Boy on Wednesday, March 19, 2008, 17:52:12 Call the number on your sky card, when you get through it goes to scotland and helpful
Title: Sky TV Post by: ron dodgers on Wednesday, March 19, 2008, 18:09:13 [email protected] - he's the guvnor - you should get a reply back from AllCustomerCareEscalation if you do him first!!! Worked for me - got a a new PVR3 box
Title: Sky TV Post by: Jamiesfuturewife on Thursday, March 20, 2008, 10:03:25 ahh cool thanks guys - basically whats happened is that I saw the advert for recommending a friend where if you your friend takes a sky plus box you get one as well - when I called to recommend someone they told me that offer wasnt vaild and I could only have £50 M&S vouchers
I recommended my friend anyway and 2 days later (get great service off Sky when you want to buy something dont you!!) he has his new sky installed - he gets a free sky plus box AND £50 of vouchers. THEN a day later I see the adverts on TV again about getting a free Sky plus box - so I called them and asked why I was told the offer wasnt valid when I called - Im just getting fobbed off I did get through to a manager who told me he would look into seeing if I could stop the vouchers and get the box instead he gave me his name and extension number and promised to call me back - he never did - when I called back no-one knows who this manager is or where he works - Sky apparently have 5 call centres - 2 in Scotland - 2 in India and one in London and depending on call volume you could go through to any offthem!!!! I just keep being told there is no-onw to phone and complain too and you have to put everything in writing so I will try those Email addresses you gave me Title: Sky TV Post by: Simon Pieman on Thursday, March 20, 2008, 13:34:31 Did you read the small print?
I think you should go on Watchdog Title: Sky TV Post by: Sippo on Thursday, March 20, 2008, 13:44:43 My mate has a chipped box and gets ALL the channels for free. Doesn't pay a penny. :o
Title: Sky TV Post by: Jamiesfuturewife on Thursday, March 20, 2008, 13:58:11 I emailed that address - no-one has got back to me as yet
Sky smell of wee!! Title: Sky TV Post by: Simon Pieman on Thursday, March 20, 2008, 13:58:47 Send an email to watchdog
Title: Sky TV Post by: Power to people on Thursday, March 20, 2008, 15:15:29 Check out Digital spy forums for sky, I remember reading on there about people having simular problems and how to rectify.
http://www.digitalspy.co.uk/forums/ Title: Sky TV Post by: Jamiesfuturewife on Wednesday, March 26, 2008, 16:56:46 OH MY GOD - they FINALLY replied to my Email today!!!!
they aim to get back to you within 3 days apprently!! dont rush or anything.. Jeez |