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« Reply #4635 on: Tuesday, August 8, 2023, 15:29:27 » |
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Good to hear suggs
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« Reply #4636 on: Tuesday, August 8, 2023, 15:32:42 » |
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I’ve tried everything to no avail. I have an account. Mrs Audrey has an account. Neither have been given loyalty points even though we both have STs. At least not when we log in on our tablets. Why there is a difference between what they showed us in the ticket office and what we see at home I don’t know.
I’ve tried deleting my account and starting from scratch but I can’t find any way to delete it. It’s annoying when we could, and should, have been able to get FGR tickets last week.
Have you checked your customer reference number on your season ticket matches the one on your online account? Can't ask this many more times  If you can answer this then we can advise further It's probably like whoever said you have two accounts, the one you're logging into and the one the club showed you. |
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« Reply #4637 on: Tuesday, August 8, 2023, 15:46:53 » |
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Hi Aud,
Hope my post didn't come across arsey.
When I log in I get my number come up on the screen. This is the same as on my season card (mine is xxxx).
I've hopefully added a picture to this message to show. if it doesn't work let me know.
you can also see it if you go to your account details. it says on mine "hello Simon" and the number is next to my name.
if you aren't seeing the number or are seeing a different number to that on your season ticket card report back and we can suggest what to ask the shop
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« Last Edit: Tuesday, August 8, 2023, 16:06:45 by Batch »
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The Artist Formerly Known as Audrey
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?Absolute Calamity!?
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« Reply #4638 on: Tuesday, August 8, 2023, 15:55:04 » |
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Batch. You must have the patience of a saint.
My account Ticketing 81024
On my ST my client ref is 62255
Is this the problem
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Mooneyraker
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Beware Aussies in bucket hats bearing gifts
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« Reply #4639 on: Tuesday, August 8, 2023, 15:56:02 » |
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Batch for Head of Ticketing
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Batch
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« Reply #4640 on: Tuesday, August 8, 2023, 16:06:16 » |
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Batch. You must have the patience of a saint.
My account Ticketing 81024
On my ST my client ref is 62255
Is this the problem
100% . Check Mrs Auds too, probably same issue. I don't know if you can fix this yourself. I'd send them a message like (email used to be queries@swindontownfc.co.uk , assume it still is): " Hi, My season ticket has client reference number 62255 on it, but when I log in to online ticketing using email <youremailaddy for ticketing> my client reference is shown as 81024. Please can you replace this with my season ticket coloent reference so that I have access to season ticket benefits/loyalty points." Something like that, as Mrs Audrey's details similarly. Or go in on Saturday and tell them might be easier. Make sure you have your online client ref 81024 and email, Mrs Audrey's online client ref and and email and your session tickets. They should merge them, obviously Saturday will be busy mind. |
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« Last Edit: Tuesday, August 8, 2023, 16:10:23 by Batch »
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The Artist Formerly Known as Audrey
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?Absolute Calamity!?
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« Reply #4641 on: Tuesday, August 8, 2023, 16:12:18 » |
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Hugs to Batch!
If you’re in Merlin Saturday I’ll buy u a pint - or 2
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« Reply #4642 on: Tuesday, August 8, 2023, 16:17:17 » |
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Only too happy to help.
Hope they sort it soon for you.
When it's sorted we'll add Mrs Audrey to your "network" so that you can buy tickets on her behalf at the same time you buy yours.
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UTR
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« Reply #4643 on: Tuesday, August 8, 2023, 16:22:48 » |
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This happened to my brothers account season before last and into the start of last season. Took 3 separate trips into the ticket office to get it sorted but eventually someone got them moved over
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Kaufman
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« Reply #4644 on: Tuesday, August 8, 2023, 16:42:01 » |
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Wasn’t sure where to put this but the Swindon Adver Sports journo is job up online I’m told.
A very difficult or easy job to do depending on your outlook in this current age where the average fan seems to know more than most local journalists.
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Batch
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« Reply #4645 on: Tuesday, August 8, 2023, 16:45:21 » |
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Johnny moving on?
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Jimmy HaveHave
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« Reply #4646 on: Tuesday, August 8, 2023, 16:46:08 » |
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Being the Adver sports journalist you will never be short of a story😀
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So, give no fucks
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tans
You spin me right round baby right round
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« Reply #4647 on: Tuesday, August 8, 2023, 17:49:23 » |
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Just been thinking.
This ownership case has gone on for over two years. Just what the fuck are the FA actually doing?
Sitting with their thumbs at their arses?
Serial killer murder trials take less time than this
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Batch
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« Reply #4648 on: Tuesday, August 8, 2023, 17:51:53 » |
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Waiting for the court case to finish I think.
Didn't AB notes say power and standing want it out the way before responding to FA?
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Mooneyraker
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Beware Aussies in bucket hats bearing gifts
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« Reply #4649 on: Tuesday, August 8, 2023, 17:52:28 » |
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Just been thinking.
This ownership case has gone on for over two years. Just what the fuck are the FA actually doing?
Sitting with their thumbs at their arses?
Serial killer murder trials take less time than this
 It is very odd. Would be good to get some clear distance from Power's Reign of Terror. |
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