Pages: [1]   Go Down
Print
Author Topic: Ebay disputes questions  (Read 1824 times)
Chubbs

Offline Offline

Posts: 10517





Ignore
« on: Wednesday, July 8, 2020, 10:28:46 »

Long story short, i purchased an item which i thought might be too good to be true and ended up being so. Received an email saying the account was hacked and the items do not exist. No issue, i put in a request for a refund and actually forgot about it.

Received an email from eBay saying the refund will be processed and then a subsequent email from PayPal saying they will refund the funds.

I'm 99.999999% sure these emails are legit, there is nothing that jumps out at me and the email addresses are all correct but here's the issue:
I was in such a rush to get this deal i didn't sign into eBay to buy them, i just used the guest express check out and paid via visa checkout (not PayPal)

I do have a PayPal account but its associated to a different email address the correspondence came through, so I'm a little confused.

Any ideas?
Logged

michael
The Dude Abides

Offline Offline

Posts: 3229




Ignore
« Reply #1 on: Wednesday, July 8, 2020, 10:38:54 »

If you paid by debit or credit card just go to your card issuer and get them to sort it out for you.
Logged
Simon Pieman
Original Wanker

Offline Offline

Posts: 36290




« Reply #2 on: Wednesday, July 8, 2020, 10:53:09 »

Long story short, i purchased an item which i thought might be too good to be true and ended up being so. Received an email saying the account was hacked and the items do not exist. No issue, i put in a request for a refund and actually forgot about it.

Received an email from eBay saying the refund will be processed and then a subsequent email from PayPal saying they will refund the funds.

I'm 99.999999% sure these emails are legit, there is nothing that jumps out at me and the email addresses are all correct but here's the issue:
I was in such a rush to get this deal i didn't sign into eBay to buy them, i just used the guest express check out and paid via visa checkout (not PayPal)

I do have a PayPal account but its associated to a different email address the correspondence came through, so I'm a little confused.

Any ideas?


The emails should be ebay@ebay.com and service@paypal.co.uk based on my recent experience of getting a refund.

edit: have a read of this: https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065
seems totally legit and nothing to do with your eBay account but the details you entered as a guest. Paypal facilitates the card payment so it'll probably go straight to your bank account as a card refund.  
Logged
Valid Pint

« Reply #3 on: Wednesday, July 8, 2020, 13:22:05 »

Hello Chubbs. I am trapped abroad & need a modest amount of thousands of pounds sterling to return home.
PM me with your bank account & card details.
Thank you.
Logged
Chubbs

Offline Offline

Posts: 10517





Ignore
« Reply #4 on: Wednesday, July 8, 2020, 17:15:33 »


The emails should be ebay@ebay.com and service@paypal.co.uk based on my recent experience of getting a refund.

edit: have a read of this: https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065
seems totally legit and nothing to do with your eBay account but the details you entered as a guest. Paypal facilitates the card payment so it'll probably go straight to your bank account as a card refund. 
Cheers Si, i'll give it a few days and see what happens.
Logged

bamboohoomyavatar

Offline Offline

Posts: 8172





Ignore
« Reply #5 on: Thursday, July 9, 2020, 00:53:17 »

I keep telling you the website about my mates bees is lonehoney not lovehoney and Wish cannot sell you a Samsung S20 for $13.99  Wink
Logged

01000110 01101100 01100001 01101101 01101101 01100001 01100010 01101100 01100101 00100000 01000010 01100101 01101110 00100000 01101001 01110011 00100000 01110001 01110101 01101001 01110100 01100101 00100000 01110100 01101000 01100101 00100000 01100011 01110101 01101110 01110100
jutty274

Offline Offline

Posts: 1860




Ignore
« Reply #6 on: Thursday, July 9, 2020, 08:05:11 »

Long story short, i purchased an item which i thought might be too good to be true and ended up being so. Received an email saying the account was hacked and the items do not exist. No issue, i put in a request for a refund and actually forgot about it.

Received an email from eBay saying the refund will be processed and then a subsequent email from PayPal saying they will refund the funds.

I'm 99.999999% sure these emails are legit, there is nothing that jumps out at me and the email addresses are all correct but here's the issue:
I was in such a rush to get this deal i didn't sign into eBay to buy them, i just used the guest express check out and paid via visa checkout (not PayPal)

I do have a PayPal account but its associated to a different email address the correspondence came through, so I'm a little confused.

Any ideas?
I had the same thing happen to me, I raised a query with paypal as well as ebay, it took about a month but I was refunded the cost of the item straight back to my bank. I had emails from both paypal and ebay about it.

Logged
Chubbs

Offline Offline

Posts: 10517





Ignore
« Reply #7 on: Thursday, July 9, 2020, 16:13:54 »

As suggested, i'd been refunded straight into my bank account.

Thanks for the advice chaps.
Logged

bamboohoomyavatar

Offline Offline

Posts: 8172





Ignore
« Reply #8 on: Thursday, July 9, 2020, 16:57:35 »

Mo problen  Wink
Logged

01000110 01101100 01100001 01101101 01101101 01100001 01100010 01101100 01100101 00100000 01000010 01100101 01101110 00100000 01101001 01110011 00100000 01110001 01110101 01101001 01110100 01100101 00100000 01110100 01101000 01100101 00100000 01100011 01110101 01101110 01110100
Pages: [1]   Go Up
Print
Jump to: