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Author Topic: Bob's Orange'sss website issues  (Read 402 times)
Bob's Orange


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« on: Monday, June 11, 2018, 18:12:33 »

There is a football forum I read that wonít work when Iím on WiFi but does work on my phone when using 4G.

It was working up until about a month ago, any techies know why this might be?
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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
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Thingie


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« Reply #1 on: Monday, June 11, 2018, 19:16:15 »

Nope, is that any wifi or just your home wifi?

Are you using anything unusual (VPN, etc)?

Where are you located, and is your phone a UK sim?

What's the site?
« Last Edit: Monday, June 11, 2018, 19:17:51 by Batch » Logged
Bob's Orange


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« Reply #2 on: Monday, June 11, 2018, 19:53:33 »

Seems to be just the home WiFi (Virgin).

Nothing unusual, just bog standard wifi.

Located in the UK, London. And the mobile is a UK sim (Virgin).

Itís www.onefootballforum.com

Any bright ideas appreciated.
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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
Private Fraser


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« Reply #3 on: Monday, June 11, 2018, 20:15:32 »

That's odd BO.  I can access it ok.  Does this link work for you at all?  

https://www.onefootballforum.co.uk/index.php

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Bob's Orange


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« Reply #4 on: Monday, June 11, 2018, 20:30:58 »

That's odd BO.  I can access it ok.  Does this link work for you at all?  

https://www.onefootballforum.co.uk/index.php


Nope, says the server stopped responding. However if I turn my WiFi off and use 4G it does work. Itís really weird.

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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
Bob's Orange


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« Reply #5 on: Monday, June 11, 2018, 20:49:24 »

Does it work on another device connected to that network?

Nope, on my laptop itís the same issue, just wonít connect.

Itís odd, only seems to have happened in the last couple of weeks or so.

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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
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Thingie


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« Reply #6 on: Monday, June 11, 2018, 21:29:32 »

blocked IP?
DNS issue?
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pauld


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« Reply #7 on: Monday, June 11, 2018, 21:47:24 »

blocked IP?
DNS issue?
Sounds like one of the two.
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Bob's Orange


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« Reply #8 on: Monday, June 11, 2018, 21:58:55 »

blocked IP?
DNS issue?

Iím a bit of a technophobe so no idea what either of those mean. Whatís the potential resolutions?
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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
Sippo
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« Reply #9 on: Monday, June 11, 2018, 22:16:38 »

I presume you have rebooted the router?!
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Thingie


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« Reply #10 on: Monday, June 11, 2018, 22:46:54 »

Iím a bit of a technophobe so no idea what either of those mean. Whatís the potential resolutions?

IP
As Sippo says, try rebooting the router, 1) to see if it clears any issue with internal stuff, 2) to see if it forces a new IP address. Before you try you can go to  https://www.whatismyip.com/ and check the public address, reboot then go there again and see if it has changed. No idea how virgin allocate IP addresses, so it may not change.

FYI: IP address in laymans terms is a 'number' that identifies your router to the internet. Every public IP address is unique. That's a bit simplistic, but you get the idea.

DNS:
In this case it will be used to lookup the domain (onefootballforum.co.uk) and turn it into an IP address so you can contact the server that hosts the forum. If that fails or returns the wrong one then you won't get to the site.

I think its very unlikely this is the case, especially after so long, mainly because DNS propogate changes quickly (24 hours) - - i.e. if the server changed IP address, the issue would have gone away by now.

I don't know if you use a Mac or PC, but if you have a pc can you open a command box (type cmd in search bar next to windows icon) and type

    ping www.onefootballforum.co.uk

you should see it resolve to the ip address, e.g. (but presumably yours will "time out")
Just interested in whether it resolves to 94.76.219.227

Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Reply from 94.76.219.227: bytes=32 time=29ms TTL=54
Reply from 94.76.219.227: bytes=32 time=15ms TTL=54
Reply from 94.76.219.227: bytes=32 time=14ms TTL=54
Reply from 94.76.219.227: bytes=32 time=17ms TTL=54
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jayohaitchenn
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« Reply #11 on: Tuesday, June 12, 2018, 07:19:08 »

If it's not working on your laptop either it's an issue with either Virgin or your router. As above, reboot the router first.

It may be that the forum has blocked your (router's) IP address!
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Bob's Orange


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« Reply #12 on: Tuesday, June 12, 2018, 08:30:10 »

Thanks Batch and Jayo, Iíll try the old turn off and back on again trick on the box and see if that works!
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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
Bob's Orange


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« Reply #13 on: Tuesday, June 12, 2018, 09:24:22 »

I presume you have rebooted the router?!

You know the millions of times I have done this is my life and I haven't this time! schoolboy!
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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
Bob's Orange


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« Reply #14 on: Tuesday, June 12, 2018, 09:25:43 »

IP
As Sippo says, try rebooting the router, 1) to see if it clears any issue with internal stuff, 2) to see if it forces a new IP address. Before you try you can go to  https://www.whatismyip.com/ and check the public address, reboot then go there again and see if it has changed. No idea how virgin allocate IP addresses, so it may not change.

FYI: IP address in laymans terms is a 'number' that identifies your router to the internet. Every public IP address is unique. That's a bit simplistic, but you get the idea.

DNS:
In this case it will be used to lookup the domain (onefootballforum.co.uk) and turn it into an IP address so you can contact the server that hosts the forum. If that fails or returns the wrong one then you won't get to the site.

I think its very unlikely this is the case, especially after so long, mainly because DNS propogate changes quickly (24 hours) - - i.e. if the server changed IP address, the issue would have gone away by now.

I don't know if you use a Mac or PC, but if you have a pc can you open a command box (type cmd in search bar next to windows icon) and type

    ping www.onefootballforum.co.uk

you should see it resolve to the ip address, e.g. (but presumably yours will "time out")
Just interested in whether it resolves to 94.76.219.227

Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Reply from 94.76.219.227: bytes=32 time=29ms TTL=54
Reply from 94.76.219.227: bytes=32 time=15ms TTL=54
Reply from 94.76.219.227: bytes=32 time=14ms TTL=54
Reply from 94.76.219.227: bytes=32 time=17ms TTL=54


Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 94.76.219.227:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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we've been to Aberdeen, we hate the Hibs, they make us spew up, so make some noise,
the gorgie boys, for Hearts in Europe.
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