aroundthefur
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Posts: 319
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« on: Monday, August 10, 2015, 13:42:12 » |
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Any help on this would be appreciated, especially because I have rung the main club switchboard four times now which has just cut off after ringing repeatedly. Shambles.
- I renewed my season ticket in March. Should I received a new card in the post or is it the same card as last season?
- When I try to book my season ticket seat in the Town End for tomorrow night, the online ticketing website tells me "Could not add ALL seats to the basket (some might have made it), usually because they are already locked by someone else." Has this happened to anyone else?
- Does anyone have any idea how to actually speak to someone at the club?!
Thank you.
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bigbobjoylove
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Posts: 4193
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« Reply #1 on: Monday, August 10, 2015, 13:45:22 » |
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Its added to last seasons card unless you've changed seats.
Is the Town End open tomorrow night? I saw it as red on the online ticket thingy.
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lambourn red
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« Reply #2 on: Monday, August 10, 2015, 13:55:19 » |
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The Town end is closed tomorrow night I believe
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Skinny Pete
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« Reply #3 on: Monday, August 10, 2015, 14:20:51 » |
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Yep. Just picked up my tickets - just the 2 side stands open
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Abrahammer
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Posts: 4823
A legitimate dude sighting
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« Reply #4 on: Monday, August 10, 2015, 14:24:24 » |
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Makes sense I suppose but it will be like a library tomorrow night now
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Batch
Not a Batch
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Posts: 55353
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« Reply #5 on: Monday, August 10, 2015, 14:34:39 » |
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just to add last year's u10s get new cards if they are young enough to continue since it's changed to u11s
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Power to people
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Posts: 6405
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« Reply #6 on: Tuesday, August 11, 2015, 11:52:53 » |
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Go into the club shop probably best bet, they did let a few of the backroom staff go in the summer so probably have the remaining staff covering more work
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pauld
Aaron Aardvark
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Posts: 25436
Absolute Calamity!
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« Reply #8 on: Tuesday, August 18, 2015, 12:06:13 » |
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Don't think so - think it means you get points worth 10% of your total that you can then use against subsequent purchases. So if you go in today and spend a tenner, next time you go in, you can get a quid off. |
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Summerof69
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« Reply #9 on: Tuesday, August 18, 2015, 12:07:04 » |
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Whenever you buy in the club shop/website, if you quote your card number, you get 10% of your purchase credited onto your card, which you can use whenever you like. When I got the new away shirt, I had over £38 credit on my card. |
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Batch
Not a Batch
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« Reply #10 on: Tuesday, August 18, 2015, 12:20:48 » |
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Can you see this mysterious loyalty cash online anywhere?
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Summerof69
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« Reply #11 on: Tuesday, August 18, 2015, 12:51:23 » |
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Can you see this mysterious loyalty cash online anywhere?
I believe it might show when you go into 'Your account' online. |
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Batch
Not a Batch
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« Reply #12 on: Tuesday, August 18, 2015, 13:00:40 » |
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I can see my loyalty points. but how does that translate to cash? I find it hard to believe it's points/10=value!
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STFC_Gazza
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« Reply #13 on: Tuesday, August 18, 2015, 13:26:24 » |
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My understanding is that there are two sets of loyalty points; one for tickets and one for Merchandise
The points under the Tickets is you Match Ticket Loyalty points, click on the Merchandise Link to go to the shop site, then select My Account (next to sign out) and you will get your account details along with loyalty amount. mine is currently £9.15
Hope this helps
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Ginginho
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« Reply #14 on: Tuesday, August 18, 2015, 13:30:47 » |
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OK, cheers.
Just checked my online account, i've got £0.80 loyalty cash bonus!
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