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Author Topic: Kindle display  (Read 2375 times)
walcot red

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« on: Monday, February 11, 2013, 19:03:25 »

Got a problem with my kindle, looks like some of the display is fucked it still displays some words of a book I've been reading in the bottom of the screen. I can see it displays properly at the top of the screen. Is it fixable?
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LucienSanchez

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« Reply #1 on: Monday, February 11, 2013, 19:07:14 »

See what Amazon say... my girlfriend sat on hers (thus ruining the screen), and they replaced it free of charge!
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We made a promise we swore we'd always remember... no retreat, baby, no surrender
walcot red

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« Reply #2 on: Monday, February 11, 2013, 19:08:46 »

See what Amazon say... my girlfriend sat on hers (thus ruining the screen), and they replaced it free of charge!

How long did she have it for? I've had mine for a year, do you reckon it'll be a problem?
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Simon Pieman
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« Reply #3 on: Monday, February 11, 2013, 19:11:19 »

How long did she have it for? I've had mine for a year, do you reckon it'll be a problem?

Warranty is 12 months. Still worth a try though, they'll want you to keep buying stuff from the kindle store.
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walcot red

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« Reply #4 on: Monday, February 11, 2013, 19:12:24 »

Cool will give it a go, they can only say no.
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Batch
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« Reply #5 on: Monday, February 11, 2013, 19:20:22 »

Stupid question, you have tried a reset right? On my Kindle keyboard it was holding the power slider open for 20 seconds, but your model must be much newer.

Bit of a long shot I know..
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wiggy
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« Reply #6 on: Monday, February 11, 2013, 19:36:30 »

See what Amazon say... my girlfriend sat on hers (thus ruining the screen), and they replaced it free of charge!

This. My daughter stood on hers when it was just out of warranty - contacted Amazon and they arranged to collect the old one and sent a new one free of charge.
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walcot red

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« Reply #7 on: Monday, February 11, 2013, 19:45:05 »

I have tried a re-set didn't help though.


* kindle pic.jpg (699.61 KB, 1625x1873 - viewed 201 times.)
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« Reply #8 on: Monday, February 11, 2013, 19:47:25 »

I have tried a re-set didn't help though.

Amazon support it is then...
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mystical_goat

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« Reply #9 on: Monday, February 11, 2013, 22:30:32 »

Amazon customer service will be able to tell you more about your specific problem, hopefully it's  technical issue that can be solved or replaced at their cost. They don't replace screens though, but they do give discounts on replacements, which is great if you've already claimed on your travel insurance.
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