Ticketing

[herthab]

Cheers.

[Batch]

Same as Ticker45, my account already had my season ticket connected with my account.

Hmmm, think I used to log in with my ST number and postcode.

Think I'll treat the website as work in progress until they figure it all out.

[Batch]

Talking of ticketing, the Cap One Cup seems to be running some kind of BOGOF on tickets, this suggests we would be included:
http://www.capitalonecup.co.uk/2for1/

http://www.capitalonecup.co.uk/documents/ticket-redemption-terms-all-clubs-final12-1304-896910.pdf

Apparently codes will be appearing "in local radio and newspaper media from 8th July." 350 available per club.

Sorry if its been mentioned? Not seen it on out site, seems the other clubs have announced so no idea if it does apply or not?

[jayohaitchenn]

Definitely end of the month for season tickets, I went in the other day and asked.

[herthab]

Online ticketing will let me buy a junior ticket for my missus's lad, but not my seat.

[bigredbeast]

I've been having the same issues with ST not being assigned to my account.

Thank goodness the lad from the ticket office who knows what he is doing is now back and he sorted it in 5 mins. Give them a call and you should get some joy.

[pauld]

I rang up the number given on the "Spurs tickets available" story on the website and got put straight thru to Ticketmaster, didn't go near our ticket office. But from the difficulties they had matching up the season tickets I was buying on behalf of (2 adults, 3 kids) and the apparently multiple accounts for each one, it sounds like the underlying database is a bit of a mess. Probably due to continually re-integrating the same data from multiple different underlying sources. It'll get ironed out as the system goes on, as they work out which ones are the "ghost" accounts that aren't linked to S/Ts and how to prune them. All new systems have teething problems.

[Samdy Gray]

Spoken like a true programmer. Code's fine, it's just the data that's crap

[pauld]

Spoken like a true programmer. Code's fine, it's just the data that's crap

PLBKS - Problem Lies Between Keyboard and Seat.

[ron dodgers]

probably outsourced to fucking Tata Consulting Services

[chalkies_shorts]

PLBKS - Problem Lies Between Keyboard and Seat.

PICNIC Problem in chair not in computer

[Posh Red]

So, I phoned the ticket office and they told me that every season ticket holder already has an account so you don't need to create another one.

One you have that account number you can activate the accounts of all season ticket holders and then one all activated it is possible to link them together and then you can but all of the tickets in one transaction.

I spoke to a guy called Jason, who was really helpful & sorted it all out in no time. 

Only issue I now have is that my sons ticket for Torquay is an adult ticket even though it should be a young adult.  Have to say I am confident that if I give the ticket office a call they will sort that too.


Pleased to report the problem wasn't a KUI error

[Simon Pieman]

I emailed the club shop address regarding obtaining a ticket for tonight’s business plan presentation and Jason got back to me very quickly and helpfully said he would put one aside for me to pick up on the door as I haven’t been able to get to the club shop.

Credit where it is due.

[4D]

PICNIC Problem in chair not in computer

TWAT - training will alleviate this

[The_Doctor]

How do you buy your spurs tickets online for your season ticket seat?