Best ISP in Swindon

[Jimmy Glass is an Alien]

Fellow TEF members, I'm currently on Sky BB but in recent months I've noticed that my BB has slowed right up to ridiculously slow levels. I was wondering what I can do about this or if you have any suggestions of who I can move to?

[jonny72]

I'd go with Virgin. Another option would be Virgin. And if you need another option there is always Virgin.

You get the speed you pay for though it does slow down a bit during the evening if you've been downloading porn all day.

[Samdy Gray]

Depends what exchange you're on and if you can get cable in your area really.

[townforever]

I have found Bethere (part of the O2 group) to be fantastic in SN3

I pay for 8 @ £13.50 a month and regularly get around 11 off peak and about 7.5 peak.

Never had an issue on service

[The Grim Reaper]

Virgin without a doubt if you live in a cabled area. ALL other Isp's have to use BT's aging network.

[sonicyouth]

I have found Bethere (part of the O2 group) to be fantastic in SN3

I pay for 8 @ £13.50 a month and regularly get around 11 off peak and about 7.5 peak.

Never had an issue on service

I'm not in Swindon but I've been nothing but impressed with Be. I get 16-17Mbps consistently and pay less than I did with my previous two ISPs, about £18 a month.

Avoid O2 unless you know that it's LLU, their standard ADSL is absolutely woeful

[Jimmy Glass is an Alien]

Going by all your comments Virgin is probably the most viable option. I'll get onto Sky today and ask them for my MAC.

[Samdy Gray]

Bear in mind the BT Infinity (fibre broadband) will be available in most parts of Swindon by the end of September.

[Power to people]

Do a speed test from http://www.speedtest.net/ and see what speed your running at, there are many factors that cause you problems, but even if you go to another provider chances are you won't get it any faster, if the speed is slow then speak to Sky and see what they suggest, it may be the package your on

[Jimmy Glass is an Alien]

I've just done the test on speedtest.net, these are the results.

[url width=300 height=135]http://www.speedtest.net/result/927558222.png[/URL]

I've moved the router closer to the main socket, but it hasn't really improved. Also by looking on Samknows Virgin isn't in my area yet. The only alternative is to call Sky and see if they can do anything further for me.

[Batch]

What i'd do is unplug everything from the phone line including extensions and plug the router into the test socket in the master socket, assuming you have a net 5 master socket. To get to the test socket you need to remove the 2 screws and lift the front off. If the speedtest result is the same then contact sky, they'll do a line check and get an openreach tech out if necessary. They'll warn you it will cost you if its an internal issue but by going into the test socket there isn't any more you can do to prove it isn't.

[cavpete]

also if you download a fair amount they might have throttled your bandwidth back. They have a fair usage thing it stops people downloading huge amounts all the time. normally your full service comes on between the hours of 12 mid to 7 morn. This what has happened to me with sky so i went back to bt and have had no probs as of yet.

[stfcinbmth]

I've just done the test on speedtest.net, these are the results.

[url width=300 height=135]http://www.speedtest.net/result/927558222.png[/URL]

I've moved the router closer to the main socket, but it hasn't really improved. Also by looking on Samknows Virgin isn't in my area yet. The only alternative is to call Sky and see if they can do anything further for me.

It's over contention, in other words "Pile em high sell it cheap"

One of my rellies has the same problem. He's 600-700m from the exchange, syncs at 8128 no fail, his speeds are the same as yours, and he's not a downloader. He should be getting at least 6-7 meg down
I'm on the same exchange 1.76 km away and my speed ranges between 5-6 meg down

Should have said he's with Sky as well

[Jimmy Glass is an Alien]

Just spoken with Sky and they are about as helpful as a chocolate teapot. I tried all the usual disconnect/reconnect stuff and effectivly they told me it was the exchanges fault. I've checked available alternatives in my area and no Virgin, which only really leaves me with BT.

Having read what they have to offer I might have to sit tight to 30 Sept for Infinity.

I wouldn't even class myself as a heavier user, occasional downloading of music and vid. Occasional online gaming, but nothing compared to some people.

[stfcinbmth]

Just spoken with Sky and they are about as helpful as a chocolate teapot. I tried all the usual disconnect/reconnect stuff and effectivly they told me it was the exchanges fault. I've checked available alternatives in my area and no Virgin, which only really leaves me with BT.

Having read what they have to offer I might have to sit tight to 30 Sept for Infinity.

I wouldn't even class myself as a heavier user, occasional downloading of music and vid. Occasional online gaming, but nothing compared to some people.

They won't tell you the truth, they would rather make you jump through hoops