tans
You spin me right round baby right round
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« on: Monday, November 2, 2009, 09:00:10 » |
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I have just received the new epg on my sky+hd box, and since then ive been encountering a problem. Sometimes when i select an hd channel, the screen just goes green, you can hear the sound though. The only way to reset it is unplug the box and turn it on again. As ususal, sky customer service is something to be desired. Has anyone else had a similar problem to this?
The box is a samsung by the way
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magicroundabout
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« Reply #1 on: Monday, November 2, 2009, 09:08:47 » |
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not had this before. have you tried doing a format of the system?
also turn off the little video on the channel selector. apparently this causes issues with lip sync etc. i know thats not what your encountering but you never know
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tans
You spin me right round baby right round
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« Reply #2 on: Monday, November 2, 2009, 09:18:06 » |
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not had this before. have you tried doing a format of the system?
also turn off the little video on the channel selector. apparently this causes issues with lip sync etc. i know thats not what your encountering but you never know
funnily enough, if i play the sound through my surround system the words come out about a second after they have spoke. i would rather not format box as i dont want to lose all the stuff i have saved on it |
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tans
You spin me right round baby right round
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« Reply #4 on: Monday, November 2, 2009, 10:15:33 » |
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cheers batch.
ive tried the suggestion, however it still did it...
it is connected to a hdmi switch box if that is any help
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Batch
Not a Batch
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« Reply #5 on: Monday, November 2, 2009, 10:19:37 » |
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Sorry dude, no suggestions other than connect direct to see if it helps (shouldn't make a difference).
And also is it a particular HD channel that causes the issue or any HD channel? The issues I pointed out seem to relate to ESPN.
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magicroundabout
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« Reply #6 on: Monday, November 2, 2009, 10:20:00 » |
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have you tried it without? Does your TV support HD
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tans
You spin me right round baby right round
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« Reply #7 on: Monday, November 2, 2009, 10:23:48 » |
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have you tried it without? Does your TV support HD
the problem started yesterday. yes it does support hd, it is full hd 1080p. has 3 hdmi sockets |
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magicroundabout
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« Reply #8 on: Monday, November 2, 2009, 10:29:21 » |
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how many hd items you got?
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tans
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« Reply #9 on: Monday, November 2, 2009, 10:32:43 » |
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ps3, surround sound and sky box
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magicroundabout
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« Reply #10 on: Monday, November 2, 2009, 10:42:29 » |
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can you not just add them into the TV? what does the HDMi box do?
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tans
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« Reply #11 on: Monday, November 2, 2009, 10:45:07 » |
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i use it for tidiness, as one of the inputs is on the front of the tv and it looks shit with the cable
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magicroundabout
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« Reply #12 on: Monday, November 2, 2009, 10:56:32 » |
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ah see. maybe you should connect Sky hd straight into the TV. not sure how much picture quality (if any) you may lose with the HDMi box. the use the box for the other two
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Batch
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« Reply #13 on: Monday, November 2, 2009, 11:16:52 » |
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not sure how much picture quality (if any) you may lose with the HDMi box.
None. I'd think this is a bug with the Samsung. I guess all you can do is keep badgering Sky CS. |
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magicroundabout
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« Reply #14 on: Monday, November 2, 2009, 11:20:51 » |
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you could try doing a hard install again to see if any errors may of occured during the install over night
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