Cheers for the pointer re the boxoffice e-mail address, fired them off an e-mail with my details ... coincidentally whilst I was doing that I received an e-mail from Nick Watkins stating
"Jason from the STFC ticket office will be in contact with you to ensure that you obtain tickets for the Play Off final, should you still have not received them."
Which I guess means I must now be on the database, and if I have problems Jason will sort me out ... hopefully I now won't have to resort to plan B of using the Devizes address of an old from of the missus, that she hasn't seen for years!!
Always think it's better to ring than e-mail. Gets the job done straight away and sorts any queries.