A GAY couple who complained about a £33,000 loft conversion at their home were told: "I hope you're unhappy, I can't stand you."
Nick Heyes and David Williams received an email full of homophobic abuse after complaining about the work carried out at their Didsbury home by Luxus Lofts.
It read: "Dear Mr Gays, I hope you are very unhappy with your loft as I cannot stand benders and neither can anyone who works for us."
The message also challenged them to contact ITV's Builders From Hell show saying: "Please get us on TV asap."
It had been sent from an email address which staff at the Deansgate-based loft conversion specialists had used to communicate with the couple over a number of weeks.
No one at the company was available for comment.
But a receptionist said that others from outside the firm had access to the email account and may have sent the message.
Police have confirmed that they are investigating.
'Offensive'
Mr Williams, 38, an IT systems developer, said: "It's incredibly offensive and something like this is completely unacceptable in today's society.
"It's bigotry and it's just not right. Whoever wrote this email should not be allowed to get away with it.
"The company should hold an investigation to see who is responsible."
The couple employed Luxus Lofts to convert their attic into two bedrooms and a bathroom in June.
But they say that the work has been plagued with problems and is still unfinished.
Mr Heyes, 41, an electronic engineer, said: "It's been like living in a bombsite with all the mess everywhere."
When they emailed the company to complain, they say they were shocked to receive the reply which was sent at 11.53pm.
A spokesperson for Greater Manchester Police said: "I can confirm that we have received an official complaint about an offensive email, and we are currently investigating the matter.
