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in need of some help, my son was playing a game on his PC when according to him the game crashed and went to the msi click bios screen, I can't get it off of this screen, when its turned off then on again it says "checking for media presence" then goes to bios screen, my knowledge of these things are very basic, :headhurts:

Still not sorted it then, if not done later will pop round on way back from taff land

:toocool: :crash:

Something has changed the boot sequence in the startup, make sure in the bios it boots from C: and not from server or USB, then click save and reboot.

cheers PV, these are the boot options, i assume its booting from the top one, I also clicked on the reset to default settings which shut the PC down but still goes back to bios page

Change the order of boot from DVD to the Windows option 2...the other thing is it could be trying to boot from a DVD already in the DVD drive so make sure there is no disk in there too.

I did have option 2 at the top mate but nothing happened, that photo I posted was after I set it to default :-[

If it still doesn't boot with Windows disk as option 1 then the hard drive boot files have corrupted.

Did the Windows come pre installed or do you have a USB/DVD with Windows on?

Sounds like it will either be repair Boot files or the Hard drive has physically corrupted, if uts the latter then thats a new Hard drive.

it came with windows installed, when you say repair boot files is that something I can do or is that a repair shop job :D

Classic dodgy hard drive scenario. Ive had many MSI boards show those symptoms

I personally don't buy MSI or ASRock after so many problems, pre installed pre built systems you don't have much choice though.

I would suggest either the motherboards sata connectors have failed, the sata cable failed (unlikely in my experience) or the hard drive itself has failed.

Does the Windows logo appear on screen at all or does it just not boot past the bios screen?

If the logo appears then its a corrupt file more than likely, if it does not appear then its probably motherboard or hard drive failure, without removing the hard drive and testing then with a pre installed windows you won't get it to fix itself, you will need an install USB or DVD I am sorry to say.

it doesn't show anything apart from the bios screen, could i try a hard drive in it from an old PC :hmmm:

I've plugged a hard drive in via USB and set boot option for it but still nothing :crash:

Don't forget if you plug in a USB for booting you have to tell the bios to look there before it looks for the internal hard drive, as if theres an error the hard drive will over ride it looking for other places to boot from.

Double post.

I have put USB/Hard disc at the top of the boot options but I can't see any other option than that to point it at it

Had a look this afternoon.
Swopped Sata cables and ports, still nothing.
Even fitted the other drive internally and removed original.
Still nothing.

Normally in bios when you choose boot media its named, under this shit bios it's all generic.
Generic hard drive, generic CD etc

System shows original HD in bios  and showed the other one I added in too.
Has me stumped. Will drop a copy of windows 10 round tomorrow so he can have a go at repair.

Sorry had to go out which was why I couldn't reply.

If as Mr63 states there is no names harddisk with Windows then there is a good chance the hard drive has failed totally or the Sata ports have failed, did you swap from sata1 to 2 3 or 4 and try? in case a single connector has failed? if you did then that is sounding more like a Disk fail needing a brand new hard drive.

Yeah I swopped ports. Did consider HD but wouldn't start off the other drive I put in either even tho both show in bios, just not in boot options.