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Non-Footy Forum => The Nevillew General Discussion Forum => Topic started by: Bob's Orange on Monday, June 11, 2018, 18:12:33



Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Monday, June 11, 2018, 18:12:33
There is a football forum I read that wonít work when Iím on WiFi but does work on my phone when using 4G.

It was working up until about a month ago, any techies know why this might be?


Title: Bob's Orange'sss website issues
Post by: Batch on Monday, June 11, 2018, 19:16:15
Nope, is that any wifi or just your home wifi?

Are you using anything unusual (VPN, etc)?

Where are you located, and is your phone a UK sim?

What's the site?


Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Monday, June 11, 2018, 19:53:33
Seems to be just the home WiFi (Virgin).

Nothing unusual, just bog standard wifi.

Located in the UK, London. And the mobile is a UK sim (Virgin).

Itís www.onefootballforum.com

Any bright ideas appreciated.


Title: Bob's Orange'sss website issues
Post by: Private Fraser on Monday, June 11, 2018, 20:15:32
That's odd BO.  I can access it ok.  Does this link work for you at all?  

https://www.onefootballforum.co.uk/index.php



Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Monday, June 11, 2018, 20:30:58
That's odd BO.  I can access it ok.  Does this link work for you at all?  

https://www.onefootballforum.co.uk/index.php


Nope, says the server stopped responding. However if I turn my WiFi off and use 4G it does work. Itís really weird.



Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Monday, June 11, 2018, 20:49:24
Does it work on another device connected to that network?

Nope, on my laptop itís the same issue, just wonít connect.

Itís odd, only seems to have happened in the last couple of weeks or so.



Title: Bob's Orange'sss website issues
Post by: Batch on Monday, June 11, 2018, 21:29:32
blocked IP?
DNS issue?


Title: Bob's Orange'sss website issues
Post by: pauld on Monday, June 11, 2018, 21:47:24
blocked IP?
DNS issue?
Sounds like one of the two.


Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Monday, June 11, 2018, 21:58:55
blocked IP?
DNS issue?

Iím a bit of a technophobe so no idea what either of those mean. Whatís the potential resolutions?


Title: Bob's Orange'sss website issues
Post by: Sippo on Monday, June 11, 2018, 22:16:38
I presume you have rebooted the router?!


Title: Bob's Orange'sss website issues
Post by: Batch on Monday, June 11, 2018, 22:46:54
Iím a bit of a technophobe so no idea what either of those mean. Whatís the potential resolutions?

IP
As Sippo says, try rebooting the router, 1) to see if it clears any issue with internal stuff, 2) to see if it forces a new IP address. Before you try you can go to  https://www.whatismyip.com/ and check the public address, reboot then go there again and see if it has changed. No idea how virgin allocate IP addresses, so it may not change.

FYI: IP address in laymans terms is a 'number' that identifies your router to the internet. Every public IP address is unique. That's a bit simplistic, but you get the idea.

DNS:
In this case it will be used to lookup the domain (onefootballforum.co.uk) and turn it into an IP address so you can contact the server that hosts the forum. If that fails or returns the wrong one then you won't get to the site.

I think its very unlikely this is the case, especially after so long, mainly because DNS propogate changes quickly (24 hours) - - i.e. if the server changed IP address, the issue would have gone away by now.

I don't know if you use a Mac or PC, but if you have a pc can you open a command box (type cmd in search bar next to windows icon) and type

    ping www.onefootballforum.co.uk

you should see it resolve to the ip address, e.g. (but presumably yours will "time out")
Just interested in whether it resolves to 94.76.219.227

Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Reply from 94.76.219.227: bytes=32 time=29ms TTL=54
Reply from 94.76.219.227: bytes=32 time=15ms TTL=54
Reply from 94.76.219.227: bytes=32 time=14ms TTL=54
Reply from 94.76.219.227: bytes=32 time=17ms TTL=54


Title: Bob's Orange'sss website issues
Post by: jayohaitchenn on Tuesday, June 12, 2018, 07:19:08
If it's not working on your laptop either it's an issue with either Virgin or your router. As above, reboot the router first.

It may be that the forum has blocked your (router's) IP address!


Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Tuesday, June 12, 2018, 08:30:10
Thanks Batch and Jayo, Iíll try the old turn off and back on again trick on the box and see if that works!


Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Tuesday, June 12, 2018, 09:24:22
I presume you have rebooted the router?!

You know the millions of times I have done this is my life and I haven't this time! schoolboy!


Title: Bob's Orange'sss website issues
Post by: Bob's Orange on Tuesday, June 12, 2018, 09:25:43
IP
As Sippo says, try rebooting the router, 1) to see if it clears any issue with internal stuff, 2) to see if it forces a new IP address. Before you try you can go to  https://www.whatismyip.com/ and check the public address, reboot then go there again and see if it has changed. No idea how virgin allocate IP addresses, so it may not change.

FYI: IP address in laymans terms is a 'number' that identifies your router to the internet. Every public IP address is unique. That's a bit simplistic, but you get the idea.

DNS:
In this case it will be used to lookup the domain (onefootballforum.co.uk) and turn it into an IP address so you can contact the server that hosts the forum. If that fails or returns the wrong one then you won't get to the site.

I think its very unlikely this is the case, especially after so long, mainly because DNS propogate changes quickly (24 hours) - - i.e. if the server changed IP address, the issue would have gone away by now.

I don't know if you use a Mac or PC, but if you have a pc can you open a command box (type cmd in search bar next to windows icon) and type

    ping www.onefootballforum.co.uk

you should see it resolve to the ip address, e.g. (but presumably yours will "time out")
Just interested in whether it resolves to 94.76.219.227

Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Reply from 94.76.219.227: bytes=32 time=29ms TTL=54
Reply from 94.76.219.227: bytes=32 time=15ms TTL=54
Reply from 94.76.219.227: bytes=32 time=14ms TTL=54
Reply from 94.76.219.227: bytes=32 time=17ms TTL=54


Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 94.76.219.227:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Title: Bob's Orange'sss website issues
Post by: Sippo on Tuesday, June 12, 2018, 09:43:30
Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 94.76.219.227:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

In the cmd scree, where you have just been type in 'ipconfig /flushdns'

This may help.


Title: Bob's Orange'sss website issues
Post by: Batch on Tuesday, June 12, 2018, 10:04:45
Ping statistics for 94.76.219.227:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Well, its ruled out a DNS issue. Its resolving to the same address.

If rebooting hasn't worked/hasn't changed your IP I'm out of easy to try ideas really. Sorry.


Title: Re: Bob's Orange'sss website issues
Post by: jayohaitchenn on Tuesday, June 12, 2018, 10:08:54
Split topic to as this one is growing.

I reckon the website has blocked your IP address. Connect on your mobile data and PM an administrator. Tell them your IP address and ask them to check:

https://whatismyipaddress.com/



Title: Re: Bob's Orange'sss website issues
Post by: Bob's Orange on Tuesday, June 12, 2018, 11:14:50
Split topic to as this one is growing.

I reckon the website has blocked your IP address. Connect on your mobile data and PM an administrator. Tell them your IP address and ask them to check:

https://whatismyipaddress.com/



Good plan, done. I'll let you know (or not if you aren't interested!)

Thanks to everyone for taking their time out of their busy schedules to assist!


Title: Re: Bob's Orange'sss website issues
Post by: jayohaitchenn on Tuesday, June 12, 2018, 14:17:43
The other (rather long winded) way to fix it is to turn your router off for a week and then you should get a new IP address when you turn it back on.


Title: Re: Bob's Orange'sss website issues
Post by: Simon Pieman on Tuesday, June 12, 2018, 15:11:04
Virgin Media are renowned for their sticky IP addresses, unless a new customer is allocated your old IP when your router has been off for some time then it's unlikely to change.

You could try downloading Opera and using the built in VPN option and see if that produces a workaround for the time being.





Title: Re: Bob's Orange'sss website issues
Post by: Bob's Orange on Tuesday, June 12, 2018, 15:42:26
So the admin on the site says there is no issue with my IP.

Not sure this is any help but I get this error message when I click on details -

There was a temporary DNS error. Try refreshing the page.
Error Code: INET_E_RESOURCE_NOT_FOUND


Title: Re: Bob's Orange'sss website issues
Post by: suttonred on Tuesday, June 12, 2018, 15:49:52
Try a different browser. There might have been changes on the website, and one of them may not have been catered for. So if you usually use Chrome, try Firefox etc.


Title: Re: Bob's Orange'sss website issues
Post by: china red on Tuesday, June 12, 2018, 17:36:11
Try microwaving the device, should fix the issue