Thetownend.com

There is a football forum I read that won’t work when I’m on WiFi but does work on my phone when using 4G.

It was working up until about a month ago, any techies know why this might be?

Nope, is that any wifi or just your home wifi?

Are you using anything unusual (VPN, etc)?

Where are you located, and is your phone a UK sim?

What's the site?

Seems to be just the home WiFi (Virgin).

Nothing unusual, just bog standard wifi.

Located in the UK, London. And the mobile is a UK sim (Virgin).

It’s www.onefootballforum.com

Any bright ideas appreciated.

That's odd BO.  I can access it ok.  Does this link work for you at all?  

https://www.onefootballforum.co.uk/index.php

Nope, says the server stopped responding. However if I turn my WiFi off and use 4G it does work. It’s really weird.

Nope, on my laptop it’s the same issue, just won’t connect.

It’s odd, only seems to have happened in the last couple of weeks or so.

blocked IP?
DNS issue?

Sounds like one of the two.

I’m a bit of a technophobe so no idea what either of those mean. What’s the potential resolutions?

I presume you have rebooted the router?!

IP
As Sippo says, try rebooting the router, 1) to see if it clears any issue with internal stuff, 2) to see if it forces a new IP address. Before you try you can go to  https://www.whatismyip.com/ and check the public address, reboot then go there again and see if it has changed. No idea how virgin allocate IP addresses, so it may not change.

FYI: IP address in laymans terms is a 'number' that identifies your router to the internet. Every public IP address is unique. That's a bit simplistic, but you get the idea.

DNS:
In this case it will be used to lookup the domain (onefootballforum.co.uk) and turn it into an IP address so you can contact the server that hosts the forum. If that fails or returns the wrong one then you won't get to the site.

I think its very unlikely this is the case, especially after so long, mainly because DNS propogate changes quickly (24 hours) - - i.e. if the server changed IP address, the issue would have gone away by now.

I don't know if you use a Mac or PC, but if you have a pc can you open a command box (type cmd in search bar next to windows icon) and type

    ping www.onefootballforum.co.uk

you should see it resolve to the ip address, e.g. (but presumably yours will "time out")
Just interested in whether it resolves to 94.76.219.227

Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Reply from 94.76.219.227: bytes=32 time=29ms TTL=54
Reply from 94.76.219.227: bytes=32 time=15ms TTL=54
Reply from 94.76.219.227: bytes=32 time=14ms TTL=54
Reply from 94.76.219.227: bytes=32 time=17ms TTL=54

If it's not working on your laptop either it's an issue with either Virgin or your router. As above, reboot the router first.

It may be that the forum has blocked your (router's) IP address!

Thanks Batch and Jayo, I’ll try the old turn off and back on again trick on the box and see if that works!

You know the millions of times I have done this is my life and I haven't this time! schoolboy!

Pinging onefootballforum.co.uk [94.76.219.227] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 94.76.219.227:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

In the cmd scree, where you have just been type in 'ipconfig /flushdns'

This may help.

Well, its ruled out a DNS issue. Its resolving to the same address.

If rebooting hasn't worked/hasn't changed your IP I'm out of easy to try ideas really. Sorry.

Split topic to as this one is growing.

I reckon the website has blocked your IP address. Connect on your mobile data and PM an administrator. Tell them your IP address and ask them to check:

https://whatismyipaddress.com/

Good plan, done. I'll let you know (or not if you aren't interested!)

Thanks to everyone for taking their time out of their busy schedules to assist!

The other (rather long winded) way to fix it is to turn your router off for a week and then you should get a new IP address when you turn it back on.

Virgin Media are renowned for their sticky IP addresses, unless a new customer is allocated your old IP when your router has been off for some time then it's unlikely to change.

You could try downloading Opera and using the built in VPN option and see if that produces a workaround for the time being.

So the admin on the site says there is no issue with my IP.

Not sure this is any help but I get this error message when I click on details -

There was a temporary DNS error. Try refreshing the page.
Error Code: INET_E_RESOURCE_NOT_FOUND

Try a different browser. There might have been changes on the website, and one of them may not have been catered for. So if you usually use Chrome, try Firefox etc.

Try microwaving the device, should fix the issue