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80% => Computer & Technology => Topic started by: Ginginho on Friday, November 6, 2015, 20:18:16



Title: Sound not working on my laptop
Post by: Ginginho on Friday, November 6, 2015, 20:18:16
The sound on my laptop has decided to stop working and I have no idea why.

I've updated the drivers and according to my computer "This device is working properly" even though it isn't.

It's an Acer laptop, I updated to Windows 10 a couple of months ago.
It has a Realtek HD Audio sound card.

When I try and play an MP3 in Windows Media Player I get an error message, if I click on Web Help it takes me to this page:
http://windows.microsoft.com/en-us/windows7/c00d11b1

For the life of me I can't figure out what's wrong, maybe a recent Windows update has messed something up, I don't know.

Anyone have any ideas?

Ta muchly.


Title: Re: Sound not working on my laptop
Post by: Samdy Gray on Friday, November 6, 2015, 20:28:53
Try uninstalling the device in device manager, reboot the PC and let Windows automatically install it again. Sometimes fixes things.


Title: Re: Sound not working on my laptop
Post by: Ginginho on Friday, November 6, 2015, 20:48:48
Nope that hasn't worked


Title: Re: Sound not working on my laptop
Post by: Ginginho on Friday, November 6, 2015, 21:21:04
Sorted, downloaded and installed Realtek HD audio codec direct from the Realtek website and that seems to have sorted it, cheers Samdy.


Title: Re: Sound not working on my laptop
Post by: DarloSTFC84 on Friday, November 6, 2015, 21:26:54
You had the speakers on mute... admit it.


Title: Re: Sound not working on my laptop
Post by: Ginginho on Friday, November 6, 2015, 21:31:08
Shhhhhhhh!


Title: Re: Sound not working on my laptop
Post by: Samdy Gray on Friday, November 6, 2015, 21:35:18
Sorted, downloaded and installed Realtek HD audio codec direct from the Realtek website and that seems to have sorted it, cheers Samdy.

Thanks. Not that I really did anything :D


Title: Re: Sound not working on my laptop
Post by: DarloSTFC84 on Friday, November 6, 2015, 21:36:42
 :-[
Shhhhhhhh!


Title: Re: Sound not working on my laptop
Post by: Ginginho on Friday, November 6, 2015, 21:43:13
Thanks. Not that I really did anything :D


I know, but you offered advice, and I appreciate it :)