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80% => The Nevillew General Discussion Forum => Topic started by: Samdy Gray on Wednesday, April 15, 2015, 12:55:59



Title: Consumer advice
Post by: Samdy Gray on Wednesday, April 15, 2015, 12:55:59
I ordered something online, the merchant has billed me for one item but today I have taken delivery of two (in one box).

Do I send it back? Or do I keep quiet and hope they don't ask for it back?


Title: Re: Consumer advice
Post by: 4D on Wednesday, April 15, 2015, 12:58:03
What is it?


Title: Re: Consumer advice
Post by: Nemo on Wednesday, April 15, 2015, 13:05:07
What does the dispatch note say? If it's just one, that's what they have on their internal systems and then it's a moral dilemma rather than anything else.


Title: Re: Consumer advice
Post by: horlock07 on Wednesday, April 15, 2015, 13:14:06
If its Amazon they will find you...... (from experience of a similar issue).


Title: Re: Consumer advice
Post by: Samdy Gray on Wednesday, April 15, 2015, 13:44:31
Dispatch note says 2 items. I only ordered and paid for 1.


Title: Re: Consumer advice
Post by: Arriba on Wednesday, April 15, 2015, 13:52:17
Keep it. Unlikely anything will come of it and if it does just send it back


Title: Re: Consumer advice
Post by: AldbourneRed on Wednesday, April 15, 2015, 14:12:47
http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_problems_with_delivery_e/consumer_unsolicited_goods_e/youve_received_goods_or_services_you_didnt_ask_for.htm (http://www.adviceguide.org.uk/england/consumer_e/consumer_common_problems_with_products_e/consumer_problems_with_delivery_e/consumer_unsolicited_goods_e/youve_received_goods_or_services_you_didnt_ask_for.htm)


Title: Re: Consumer advice
Post by: Gethimout on Wednesday, April 15, 2015, 14:47:13
Is it anything exciting?


Title: Re: Consumer advice
Post by: 4D on Wednesday, April 15, 2015, 15:33:21
Bike clips?


Title: Re: Consumer advice
Post by: Red Frog on Wednesday, April 15, 2015, 16:03:05
Bike clips?

 :clap: You're a constant source of surprises 4D.


Title: Re: Consumer advice
Post by: Samdy Gray on Wednesday, April 15, 2015, 16:15:47
A motherboard, if you must know.


Title: Re: Consumer advice
Post by: suttonred on Wednesday, April 15, 2015, 16:17:21
I bought a pool table recently, should have come with 2 cues as standard, for reasons unknown to me I now have 8, from 4 separate deliveries. I shall not be complaining about random incompetence..


Title: Re: Consumer advice
Post by: Reg Smeeton on Wednesday, April 15, 2015, 16:49:48
 Honesty is always the best policy....


Title: Re: Consumer advice
Post by: herthab on Wednesday, April 15, 2015, 18:06:38
Honesty is always the best policy....
Yes. Apart from when a chubby bint asks you if she looks fat.


Title: Re: Consumer advice
Post by: fuzzy on Thursday, April 16, 2015, 07:46:16
IANAL but, my understanding is that if you receive something in the post/ courier etc. that you haven't ordered, advise the company that sent it so they can arrange collection. No collection within a reasonable time (or specified time but I CBA to search the regulations) then the unasked for item becomes yours.


Title: Re: Consumer advice
Post by: Ginginho on Thursday, April 16, 2015, 08:28:54
I ordered a pair of size 12 (mens) astro turf trainers a few months ago.
They arrived a few days later. However they sent me size 12 (boys).
I phoned and told them, they sent me replacements and said not to worry about sending the others back.
The replacements turned up a couple of days later. They sent boys size 12 again.
I again phoned and told them what had happened, they again sent me replacements and told me to just keep the wrong pair.

Third time lucky, I got the right pair.
A few weeks later another shipment turned up, again a pair of boys size 12 trainers.

So I ended up with three pairs of boys size 12 astroturf trainers. Luckily they fitted my nephew.

Sports Direct, useless fuckers.


Title: Re: Consumer advice
Post by: 4D on Thursday, April 16, 2015, 08:42:08
Ha, I'm size 12 too. I tend to find a lot of the trainers I actually like only go up to 11  :( although 12 and above is catered for.


Title: Re: Consumer advice
Post by: Samdy Gray on Thursday, April 16, 2015, 09:42:31
You know what they say about people with big feet...


Title: Re: Consumer advice
Post by: Peter Venkman on Thursday, April 16, 2015, 09:44:49
You know what they say about people with big feet...
They need big shoes.


Title: Re: Consumer advice
Post by: 4D on Thursday, April 16, 2015, 09:49:52
My feet are approx 11.5 inches long, so nearly a foot. With shoes on I'm handy for measuring rooms for carpets  :)


Title: Re: Consumer advice
Post by: Red Frog on Thursday, April 16, 2015, 10:28:44
My feet are approx 11.5 inches long, so nearly a foot. With shoes on I'm handy for measuring rooms for carpets  :)

Only 4D could come out with "my foot is a foot".  ;)


Title: Re: Consumer advice
Post by: herthab on Thursday, April 16, 2015, 10:53:02
You know what they say about people with big feet...

They're Hobbits?


Title: Re: Consumer advice
Post by: horlock07 on Thursday, April 16, 2015, 11:12:25
Ha, I'm size 12 too. I tend to find a lot of the trainers I actually like only go up to 11  :( although 12 and above is catered for.

Have you thought about asking on here for some advice?


Title: Re: Consumer advice
Post by: 4D on Thursday, April 16, 2015, 11:15:43
Nah, the shoe cupboard is full


Title: Re: Consumer advice
Post by: Red Frog on Thursday, April 16, 2015, 11:38:48
You know what they say about people with big feet...

Saves on ski hire?


Title: Re: Consumer advice
Post by: Batch on Thursday, April 16, 2015, 12:17:28
You know what they say about people with big feet...

Clowns?


Title: Re: Consumer advice
Post by: Power to people on Thursday, April 16, 2015, 12:20:58
Saves on ski hire?

Or boat hire


Title: Re: Consumer advice
Post by: 4D on Thursday, April 16, 2015, 12:24:34
You know what they say about people with big feet...

Friends of Sasquatch?