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80% => Computer & Technology => Topic started by: fittons_coaching_badge on Monday, August 26, 2013, 14:27:48



Title: Printer
Post by: fittons_coaching_badge on Monday, August 26, 2013, 14:27:48
Brought a new printer and trying to connect it to the laptop but the stupid cunt keeps coming up with the message ...

Error 1722: Failed to add port monitor HP Discovery Port Monitor (HP Deskjet 3520 Series).
The windows print spooler service could not be started and must be running in order for the installation to succeed. Please start the service and click retry to continue installation ..

What is the first bit on about? And whats this print spooler service?


Title: Re: Printer
Post by: Simon Pieman on Monday, August 26, 2013, 14:34:43
Click the windows button, in the search box type services

Top of the search results should be 'Services' with an icon which looks like a cog - click on that program.

Next scroll down the list to 'Print Spooler' - right click on it and select properties. Change the startup type to automatic and click apply. May need to click on the start button after that.


Title: Re: Printer
Post by: fittons_coaching_badge on Monday, August 26, 2013, 14:37:17
Click the windows button, in the search box type services

Top of the search results should be 'Services' with an icon which looks like a cog - click on that program.

Next scroll down the list to 'Print Spooler' - right click on it and select properties. Change the startup type to automatic and click apply. May need to click on the start button after that.

Checked .. Start up type already automatic

When I hit start it came up with ...

Windows could not start the print spooler on local computer


Title: Re: Printer
Post by: Simon Pieman on Monday, August 26, 2013, 14:59:02
Sounds like a dependency problem, possibly due to the last printer:

http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/windows-could-not-start-the-print-spooler-service/21f5eed7-ebf4-45bf-98f4-bbd5046d441f


Title: Re: Printer
Post by: fittons_coaching_badge on Monday, August 26, 2013, 15:03:52
All a load of spool to me mate ..... Not very computer literate ...

Did have an old printer ages ago ....

Anyone willing to sort it out I will pay .....


Title: Re: Printer
Post by: Simon Pieman on Monday, August 26, 2013, 15:11:49
What error message number does it give you when you did the above?


Title: Re: Printer
Post by: fittons_coaching_badge on Monday, August 26, 2013, 15:17:49
Full Message:

Error 1722: Failed to add port monitor HP Discovery Port Monitor (HP Deskjet 3520 Series).

The windows print spooler service could not be started and must be running in order for the installation to succeed. Please start the service and click retry to continue installation ..


Title: Re: Printer
Post by: @mwooly63 on Monday, August 26, 2013, 15:20:08
Stupid question but have you restarted lappy since installing software ?


Title: Re: Printer
Post by: chunky monkey on Monday, August 26, 2013, 15:20:42
Uninstalled everything and follow the instructions to the letter especially when to connect the usb lead. Also try a different usb port.


Title: Re: Printer
Post by: Simon Pieman on Monday, August 26, 2013, 15:22:42
Full Message:

Error 1722: Failed to add port monitor HP Discovery Port Monitor (HP Deskjet 3520 Series).

The windows print spooler service could not be started and must be running in order for the installation to succeed. Please start the service and click retry to continue installation ..

I meant when you got to this bit:

Windows could not start the print spooler on local computer


Title: Re: Printer
Post by: fittons_coaching_badge on Monday, August 26, 2013, 15:25:25
There is no error number ...


Title: Re: Printer
Post by: REDBUCK on Monday, September 9, 2013, 10:44:51
Hi Folks

Just looking for a new Wire less All in one printer for home. Anyone got any pointers for good reliable models or at least some good review sites.

Cheers


Title: Re: Printer
Post by: fittons_coaching_badge on Monday, September 9, 2013, 11:04:47
http://www.pcworld.co.uk/gbuk/printers-ink/printers-scanners/inkjet-printers/hp-deskjet-3520-wireless-all-in-one-inkjet-printer-14402250-pdt.html?intcmpid=display~RR~Home+%2f+Printers+%26+ink+%2f+Printers+%26+Scanners+%2f+Inkjet+Printers~14402250

Brought this one. Its ok and fairly easy to use.

People will be able to recommend better probably


Title: Re: Printer
Post by: REDBUCK on Monday, September 9, 2013, 11:27:50
Thanks FCB. Out of interest, do you have any trouble with the paper feed as the reviews suggest.


Title: Re: Printer
Post by: fatbasher on Monday, September 9, 2013, 19:21:58
HP 6500a

I think there are different flavours of the same model I have to. One my own which worked fine with the pc, then my company provided me with the "same" model when they gave me an iPad. The company one will not work with the PCM or laptop and vice versa. I just use the company one now. Good printer no problems with it.


Title: Re: Printer
Post by: REDBUCK on Monday, September 9, 2013, 19:44:35
Fatbasher

That one looks a bit too much for my basic home needs but thanks anyway


Title: Re: Printer
Post by: Honkytonk on Monday, September 9, 2013, 19:57:33
I own and like this one. http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/overview/11101

Pretty simple, basic family wi-fi scanner/printer. Comes with a decent selection of scanning/alteration programs too, and the cartridges aren't ridiculously expensive to replace.


Title: Re: Printer
Post by: fittons_coaching_badge on Wednesday, September 11, 2013, 18:33:50
Right ... My scanner is working but now when I try and print it comes up with the message ....

It tells me I have to add an printer and when i click yes to add it says ....

It cant open add printer and the local print spooler service is not running ...

Any ideas?


Title: Re: Printer
Post by: Simon Pieman on Wednesday, September 11, 2013, 18:48:44
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02205477&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=305967